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2026 - Public Customer Satisfaction Survey


Broward County Library is always looking for ways to improve service for our customers. Your responses will be kept anonymous. We value your opinion and your input will help us serve you better.
1.Overall, Broward County Library services meet my needs.(Required.)
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Not Applicable
2.How likely are you to recommend Broward County Library services to friends and family?(Required.)
Very Likely
Likely
Neutral
Unlikely
Definitely Not
Not Applicable
3.How easy was it to find the information or service you needed online?(Required.)
Very Easy
Easy
Neutral
Difficult
Very Difficult
Not Applicable
4.How easy was it to find the information or service you needed in person?(Required.)
Very Easy
Easy
Neutral
Difficult
Very Difficult
Not Applicable
5.Considering your experiences with Library staff, how would you rate the service you received based on the following criteria:(Required.)
1 - Very Good
2 - Good
3 - Neutral
4 - Poor
5 - Very Poor
N/A
Helpful
Timely
Courteous
6.Comments(Required.)
Thank you for taking the Broward County Library Customer Satisfaction Survey! Your feedback will be used to improve the services we provide.
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