Informed Consent

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**If you prefer to take the survey over the phone, please call 716-829-5712 to schedule a time.
Purpose of the study
The purpose of this research is to understand the impact of COVID-19 on travel behavior and daily activities of older adults and people with disabilities.

What will you need to do?
You will be asked to complete a brief survey about your behavior during the COVID-19 pandemic compared to the pre-COVID-19 condition. The survey will take approximately 20-25 minutes to complete. The survey consists of questions about (1) overall travel behavior by trip purpose, (2) perception of using different transportation modes, and (3) access to technology and the usage of delivery services.  

Participation in this study is completely voluntary. Your participation in this survey indicates that you have agreed to participate in this study. By participating, you will be eligible for random drawings to win a $50 gift card. 

Benefits of participating
There is likely no direct benefit to you for participating in this study, but it will help us understand how the travel behavior of older adults and individuals with disabilities are impacted by COVID-19, as well as enable transit agencies and municipalities to better manage and respond to the pandemic.

Your individual privacy will be maintained in all published and written data resulting from the study. If you withdraw from the study, no further data will be collected and any information that you have provided will be discarded.

This research is being funded by Toyota Social Innovation – Inclusive Mobility.

If you have questions, concerns, or complaints, or think the research has hurt you, talk to the research team at (716) 829-5902 or e-mail You may also contact the research participant advocate at 716-888-4845 or

This research has been reviewed and approved by an Institutional Review Board (“IRB”). An IRB is a committee that provides ethical and regulatory oversight of research that involves human subjects. You may talk to them at (716) 888-4888 or e-mail if:

  • You have questions about your rights as a participant in this research
  • Your questions, concerns, or complaints are not being answered by the research team.
  • You cannot reach the research team.
  • You want to talk to someone besides the research team.
  • You want to get information or provide input about this research.

Participant's statement of informed consent:

“I am at least 18 years of age. I have read and understood the explanation provided to me and voluntarily agree to participate in this study.” (Clicking "Next" assumes consent.)