1. Please take a few minutes to answer this anonymous survey. All questions are optional.

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1. How old are you?

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2. What is your preferred language?

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3. What is the highest level of education you have completed?

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4. What gender best describes you?

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5. What is your employment status?

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6. Which of the following need to be addressed most urgently in our community?  (Choose your top 3.)

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7. Where is your household "rocking it" or doing really well?

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8. What issues or barriers is your household facing?

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9. What are a couple of your household's top priorities for the next 12 months?

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10. To dig deeper into your household's goals, activities and story, who can the Library contact?  (optional)

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11. Do you have a library card?

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12. On average, how often do you visit the library?

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13. How would you rate each of the following library services?

  Excellent Good Fair Poor Don't know/not applicable to me
Customer service
Collection (books, movies, magazines, etc)
Programs (storytimes, classes, special events)
Online services (website, online catalogue, ebooks, etc)
Inter-library loan
Library policies
Computers and printers
Internet access
Facilities
Hours of operation
Overall library experience

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14. How important is each of the following library services to you?

  Very important Important Somewhat important Not important Don't know/not applicable to me
Borrowing materials (books, movies, etc)
Programs (storytimes, classes, etc)
Computers, printers, photocopier
Help with computers and printers
Reading areas and quiet spaces
Community meeting area
Internet access
Online services (website, online catalogue, ebooks, etc)
Inter-library loan
Overall library service

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15. How do you find out about library programs? Please check all that apply.

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16. What would be the most effective way for the Library to inform you about library programs and services? Please check all that apply.

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17. If you don't use the Library regularly, please tell us why.

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18. What do you value most about the library?

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19. How could library services be improved?

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20. What would increase your or your family's use of the library?

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21. Imagining the future of the Claresholm Library, do you have any other ideas or suggestions to share?

Thank you for your feedback!  If you have questions about this survey or about the Claresholm Public Library, please speak with library staff or contact us at help@claresholmlibrary.ca.

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