Complete this survey to help us uncover the most effective strategies for identifying churn risk factors in SaaS.

This survey is dedicated to uncovering effective tactics and real-world experiences in mitigating churn in SaaS businesses. We are keen to learn from your successes in identifying and addressing churn risks, so we can share stories and anonymized data in our report. Thank you for contributing.

About this survey

This research by Databox aims to gather insights specifically from SaaS businesses. The findings and stories collected will be published on our (and our partners') blogs and social media accounts.

Survey Structure
  • First Section: We request demographic information to segment and analyze the data effectively. We'll also ask for your contact details to share the final report and appropriately quote you if you respond to the open-ended questions.
  • Second Section: Consists of multiple-choice questions. Responses will be anonymized and shared in aggregate. Your individual answers will remain confidential.
  • Third Section: At the survey's end, you have the option to answer open-ended questions. If you choose to do so, we may quote you in our report with a link to your website.
Upon completion, you'll be redirected to the aggregated, anonymous results published on Benchmark Groups. By signing up for free, you can anonymously compare your company's performance and business practices against similar companies.

Question Title

* 1. What is your email address?

Question Title

* 2. What is your full name?

Question Title

* 3. What is the name of your company?

Question Title

* 4. What is your company’s website?

Question Title

* 5. What best describes your business?

Question Title

* 6. What is your role in the company?

Question Title

* 7. How many employees does your company have?

T