In order to serve the needs of our community, the Ballston Spa Public Library (BSPL) is seeking input on a variety of issues. Your response will help us greatly in our long-term planning process. Please complete this survey by June 25, 2021.

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* 1. How often do you visit BSPL?

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* 2. What is your main reason(s) for using the library (check all that apply)?

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* 3. If you don’t use the library regularly, why not (check all that apply)?

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* 4. On your visits to the library do you often:

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* 5. Please tell us what you think of the library facility.

  Poor Somewhat Poor Neutral Good Excellent
Condition of the outside of the library
Condition of the inside of the library
Ease of access entering the building
Ease of access inside the library
Signs and signage
Layout and arrangement
Provision of seating and tables
Cleanliness
Lighting
Acoustics

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* 6. How would evaluate the library’s staff, collections and services?

  Poor Somewhat Poor Neutral Good Excellent
Courtesy of staff
Helpfulness of staff
Ability to obtain materials from other libraries
Availability of materials I want
Ease in finding materials
Quality of book collection
Quality of media collection
Children’s programming
Tween/Teen programming
Adult programming

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* 7. Please rate the following in terms of importance to you. Please rank on a scale of 1-5 with 1 being not important and 5 being very important.

  Not at all Important Not so Important Somewhat Important Very Important Extremely Important
Study rooms
More casual seating/lounge chairs
Study carrels
Meeting room(s)
More computers
Programs

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* 8. Please check all area(s) in which you would like to see technology improved.

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* 9. What day(s) during the week is the best day for you to visit the library?

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* 10. What time of day is most convenient for you?

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* 11. In the future, I would like to see BSPL to focus on the following programs and/or services (check all that apply):

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* 12. Do you feel the library promotes diverse and inclusive programming?

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* 13. During the Coronavirus pandemic lockdown (March 2020-June 2020), how did you use the library (check all that apply)?

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* 14. What is your current view of BSPL?

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* 15. What is your vision for BSPL in the future?

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* 16. What role do you think BSPL plays in the village?

In an effort to tailor our collection and services to the needs and wishes of the community, we would like to learn something about you.  Providing the information below is completely voluntary.  All information will be kept strictly confidential.  Your responses to the final questions will help the library continually improve its services.

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* 17. Your gender

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* 21. Where do you reside?

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* 22. If you would like to be contacted by library staff to discuss a specific incident or response, please leave a contact name and phone number.

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