* 1. Do you have a public library card?

* 2. If you do not use the public library, please indicate the reason (choose all that apply):

* 3. In a typical year, how many times do you visit your public library?

* 4. In a typical year, how often do you access online resources provided by the public library (for example, the TRACpac catalogue, the mobile app, OverDrive or Cloud Library for eBooks and eAudiobooks, RB Digital for magazines, or any other online service or eResource)?

* 5. Are you aware that you can download eAudiobooks and eBooks from the public library?

* 6. What would you like to be able to find in the library? Choose all that apply:

* 7. What types of materials are you interested in? Choose all that apply:

* 8. Are you aware that you can borrow items online from other libraries in Alberta using www.tracpac.ab.ca?

* 9. Are you aware that you can access Alberta Wide Borrowing at most public libraries through the ME Libraries system?

* 10. What library services do you use? Choose all that apply:

* 11. What do you typically do when you visit the public library?

* 12. What library programs would you or your family like to attend?

* 13. What program topics would you be interested in attending?

* 14. The library facility is clean, comfortable, and welcoming.

* 15. How important is each of the following library services to you or your community?

  Not important Somewhat important Important Very important Don't know/not applicable
Borrowing materials (books, DVDs, music, etc.)
Research assistance from librarians (or advice on what to read)
Programs (storytime, book club, seniors' programs, etc.)
Computers and printers
Help using computers, printers, etc.
Help using eReaders/downloading eBooks
Areas to socialize and meet
Internet access/Wi-Fi
The library website/TRACpac
eResources (e.g., RB Digital, OverDrive, Cloud Library, Freegal)
Fax machine
Newspapers and magazines
Homebound services
RISE Network programs (videoconference programs)
Interlibrary loan (getting books from other libraries in Alberta)

* 16. What do you value most about your public library?

* 17. What does your library do really well?

* 18. How could your library or its services be improved?

* 19. What has changed in your community in the past two years?

* 20. Do these changes provide an opportunity for your library to provide better/different services? How?

* 21. What trends do you see in your community that may have an impact on how you use the public library?

* 22. How does the library benefit you or the community?

* 23. What is your vision for your public library in five years' time?

* 24. Please indicate how the statements below describe your feelings:

  Strongly disagree Disagree Agree Strongly agree Don't know/undecided
Overall, I am satisfied with the services of my library.
The services provided by my library meet my expectations. 

* 25. The library is a place where I can access new and cutting edge technology.

* 26. What, if anything, would cause you to use the library more?

* 27. Please complete the following statement, regardless of whether or not you regularly use the public library. Public libraries are:

* 28. Do you have any other comments about your public library?

* 29. How old are you?

* 30. How many people reside in your household?

* 31. If you have answered for your family or others in your home, please tell us about them. Do you have: