BFDI COMMUNITY SURVEY

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Dear Community Partner:
As a participant in this survey, your input is important to us. Since our inception in 1978, Black Family Development, Inc. (BFDI) has consistently sought and valued input from the community, consumers, funders, Board, staff, and other public and private partners. Your responses will help us to shape our strategic direction for the next 3-5 years.
We ask you to please take a few minutes to respond to this survey. We thank you, in advance, for caring enough to share your responses with us.

Question Title

* 1. Please select the statement that best describes your relationship to BFDI.

BFDI Board Member

BFDI Staff

BFDI Consumer

Funding Source

Contract Provider

Referral Source (refers consumers)

Community

Question Title

* 2. Please identify the statement below that best indicates your knowledge and regularity of interaction with BFDI.

Very knowledgeable, and have frequent contacts with BFDI

Somewhat knowledgeable, and have some contact with BFDI

Know very little about BFDI and have little contact with them

Question Title

* 3. How do you rate the overall quality of Black Family Development, Inc.'s services?

	Excellent	Good	Fair	Poor	Unknown
BFDI's overall rating	BFDI's overall rating Excellent	BFDI's overall rating Good	BFDI's overall rating Fair	BFDI's overall rating Poor	BFDI's overall rating Unknown

Question Title

* 4. Based on your relationship with BFDI, what do you see as its strengths and weaknesses?

	Strength	Weakness	Unknown
Accessibility to services	Accessibility to services Strength	Accessibility to services Weakness	Accessibility to services Unknown
Advocate for needs of persons served	Advocate for needs of persons served Strength	Advocate for needs of persons served Weakness	Advocate for needs of persons served Unknown
Cultural competence in servicing consumers	Cultural competence in servicing consumers Strength	Cultural competence in servicing consumers Weakness	Cultural competence in servicing consumers Unknown
Has a consistent positive presence in the community	Has a consistent positive presence in the community Strength	Has a consistent positive presence in the community Weakness	Has a consistent positive presence in the community Unknown
Focus on family preservation	Focus on family preservation Strength	Focus on family preservation Weakness	Focus on family preservation Unknown
Focus on substance abuse treatment and prevention	Focus on substance abuse treatment and prevention Strength	Focus on substance abuse treatment and prevention Weakness	Focus on substance abuse treatment and prevention Unknown
Focus on positive youth development services/activities	Focus on positive youth development services/activities Strength	Focus on positive youth development services/activities Weakness	Focus on positive youth development services/activities Unknown
Focus on juvenile justice services	Focus on juvenile justice services Strength	Focus on juvenile justice services Weakness	Focus on juvenile justice services Unknown
Public Relations	Public Relations Strength	Public Relations Weakness	Public Relations Unknown
Range of services provided	Range of services provided Strength	Range of services provided Weakness	Range of services provided Unknown
Responsiveness to requests from consumers	Responsiveness to requests from consumers Strength	Responsiveness to requests from consumers Weakness	Responsiveness to requests from consumers Unknown
Responsiveness to requests from funding sources	Responsiveness to requests from funding sources Strength	Responsiveness to requests from funding sources Weakness	Responsiveness to requests from funding sources Unknown
Quality of services provided	Quality of services provided Strength	Quality of services provided Weakness	Quality of services provided Unknown
Competent and qualified staff	Competent and qualified staff Strength	Competent and qualified staff Weakness	Competent and qualified staff Unknown