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Please indicate your program:

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* 1. Please indicate your program:

Was the textbook you were seeking available in the bookstore?

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* 2. Was the textbook you were seeking available in the bookstore?

If the textbook you were seeking was unavailable, did the bookstore salesperson offer to order it for you?

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* 3. If the textbook you were seeking was unavailable, did the bookstore salesperson offer to order it for you?

If the unavailable textbook was ordered for you, when did it arrive after it has been ordered?

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* 4. If the unavailable textbook was ordered for you, when did it arrive after it has been ordered?

Overall, how satisfied are you with the bookstore?

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* 5. Overall, how satisfied are you with the bookstore?

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