Customer Experience Feedback in 10 Questions

Please tell us how we did. Your answers are anonymous unless you choose to leave your contact info.

Question Title

* 1. How professional is Arenson?

Extremely professional

Very professional

Moderately professional

Slightly professional

Not at all professional

Tell us why:

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* 2. How responsive is Arenson?

Extremely responsive

Very responsive

Moderately responsive

Slightly responsive

Not at all responsive

Tell us why:

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* 3. How well did your Arenson Account / Project Manager handle your project?

Extremely well

Very well

Moderately well

Slightly well

Not at all well

Tell us why:

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* 4. How well does Arenson communicate with you and your team?

Extremely well

Very well

Moderately well

Slightly well

Not at all well

Tell us why:

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* 5. How easy is it to understand Arenson proposals, invoices, drawings and/or any Arenson correspondence?

Extremely intuitive and easy to understand

Slightly intuitive and easy to understand

Neutral

Slightly confusing and hard to understand

Extremely confusing and hard to understand

Tell us why:

Question Title

* 6. What was the most enjoyable aspect of your experience with Arenson?

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* 7. Did you experience any "weak links" regarding your service experience with Arenson? If so, what were they?

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* 8. Compared to our competitors, how effective is Arenson, overall (including service and pricing)?

Much more effective

Somewhat more effective

Slightly more effective

About as effective

Slightly less effective

Somewhat less effective

Much less effective

Please tell us which competitor(s) and why:

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* 9. How likely are you to recommend Arenson to others?

Extremely likely

Very likely

Moderately likely

Slightly likely

Not at all likely

Tell us why:

Question Title

* 10. OPTIONAL: This survey is anonymous, unless you provide your contact information here:

Name:

Company:

Address:

City/Town:

State:

ZIP:

Email Address:

Phone Number:

Name

Company

Title

Street Address

City

State

ZIP Code

Phone