http://www.admarsupply.com ADMAR Service Experience Survey Thank you for the opportunity to serve you better. Please help us by describing your ADMAR experience. We appreciate your business and strive to meet your expectations. Question Title * 1. Your company name: Question Title * 2. Which ADMAR location serviced your equipment? Albany Binghamton Buffalo Canandaigua Cleveland Erie Pittsburgh Rochester Syracuse Wilkes-Barre Question Title * 3. Overall, I am satisfied with the way in which ADMAR handled the service process. Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Question Title * 4. The service department kept me updated throughout the repair/service process. Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Question Title * 5. The service department provides a good value in cost of service. Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Question Title * 6. I felt confident in the knowledge of the technicians. Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Question Title * 7. I felt confident in the knowledge of the customer service representatives. Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Question Title * 8. I was satisfied with the speed of service. Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Neither Agree nor Disagree Somewhat Disagree Strongly Disagree Question Title * 9. The equipment was repaired or serviced to my satisfaction. Strongly Agree Somewhat Agree Neither Agree or Disagree Somewhat Disagree Strongly Disagree Strongly Agree Somewhat Agree Neither Agree or Disagree Somewhat Disagree Strongly Disagree Question Title * 10. If you experienced any delays in the repair/service process, were these delays clearly explained by service personnel? Yes No N/A Question Title * 11. Would you consider utilizing our service department for off-season repairs (season specials)? Yes No Question Title * 12. How likely is it that you would recommend ADMAR to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 13. Is there anything else you would like to let us know about your experience? Question Title * 14. If you would like to receive a free ADMAR hat in thanks for completing this survey, please provide your name and the address to which you would like the package delivered: Name Address City/Town State/Province -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code Question Title * 15. If we may contact you, please provide your phone number and email address: Phone E-mail Submit response >>