http://www.admarsupply.com ADMAR Service Department Survey Thank you for contacting ADMAR today. In order to improve our customer relations experiences and better meet your needs, please complete this short survey about your experience. Question Title * 1. Which ADMAR location did you have contact with? Albany Binghamton Buffalo Canandaigua Cleveland Erie Rochester Syracuse Wilkes-Barre Question Title * 2. Please rate your overall experience with our service department: Excellent Very Good Good Fair Poor Answer: Answer: Excellent Answer: Very Good Answer: Good Answer: Fair Answer: Poor Question Title * 3. Did the service department keep you updated throughout the repair/service process? Yes No Question Title * 4. Do you feel our service department provides a good value in cost of service? Yes No Question Title * 5. Do you feel confident in the knowledge of our technicians? Yes No Question Title * 6. Are you satisfied with the speed of service? Yes No Question Title * 7. Please rate how knowledgeable our customer service representatives were: Excellent Very Good Good Fair Poor Answer: Answer: Excellent Answer: Very Good Answer: Good Answer: Fair Answer: Poor Question Title * 8. Was the equipment repaired or serviced to your satisfaction? Yes No Question Title * 9. If you experienced any delays in the repair/service process, were these delays well explained by service personnel? Yes No Question Title * 10. Would you consider utilizing our service department for off-season repairs (season specials)? Yes No Question Title * 11. Would you recommend our service department to others? Yes No Question Title * 12. Is there anything else you would like to let us know about your experience? Question Title * 13. If you would like to receive a free ADMAR hat for completing this survey, please provide us with your name and the address at which you would like the package delivered: Question Title * 14. May we contact you? Yes No Next >>
