HUD P260 FSM Survey Please provide your feedback regarding your experiences with P260 and the Yardi Help Desk. Question Title * 1. You may fill out the Contact Information or leave it blank to answer anonymously. Name: Organization: Job Responsibility: City/Town: State: -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming Phone Number: Question Title * 2. How often do you use P260 ? Daily A few times a week A few times a month Very rarely Question Title * 3. What functional areas do you use most frequently in P260 ? Reports Transmittals Case Management Inspections Other (please specify) Question Title * 4. How easy is it to navigate in P260? Extremely Easy Very Easy Easy Difficult Very Difficult Question Title * 5. How easy is it to find information you are looking for in P260 ? Extremely Easy Very Easy Easy Difficult Very Difficult Question Title * 6. How visually appealing is P260 ? Extremely Appealing Very Appealing Somewhat Appealing Not Very Appealing Question Title * 7. Overall, what has your experience been with P260 ? Extremely Positive Very Positive Positive Negative Very Negative Other (please specify) Question Title * 8. There is a possibility of Dashboard functionality being added that lets users view the most important aspects of their P260 job responsibilities in one central location. Think of it as your Daily Activity Reports on a single screen. Please describe a few items that you would like included in your Dashboard: Question Title * 9. What suggestions do you have to improve P260 ? Question Title * 10. Have you ever called the Yardi P260 Help Desk ? Yes - please answer the next questions if you have contacted the Yardi Help Desk No - you can skip the end of the survey and click Done Question Title * 11. How quickly did our Help Desk respond to your initial request ? Immediately Very Quickly Quickly Not Very Quickly Very Long to Respond Question Title * 12. How knowledgeable are our Help Desk Representatives ? Extremely Knowledgeable Very Knowledgeable Somewhat Knowledgeable Not Very Knowledgeable Question Title * 13. Overall, what is your experience with the Yardi Help Desk ? Extremely Positive Very Positive Positive Negative Very Negative Comments Done