Hello!  Thank you for your interest in the City of Fort Collins Recreation Programs. As a resident of Fort Collins your feedback is very important.  It helps us to ensure we a providing the best in public service by engaging community members and providing services, programs, classes and facilities that meet your needs.  Please take a moment to complete our anonymous survey so we can identify way to enhance our service.  Thank you!

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* 1. What is your gender?

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* 2. What is your race?

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* 3. How often do you utilize the City of Fort Collins Recreation Facilities?

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* 4. Which Recreation Facility do you use most often?

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* 5. What was the purpose of your visit ?

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* 6. How do you learn about information related to Recreation programs, events, classes, changes, and notices?

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* 7. If you have a question related to recreation programs, classes or any information requests, can you get the information you need by speaking with customer service?

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* 8. When you interact with customer service staff, how would you rate your interaction with them for each of the following areas below?

  Very Good Good Average Bad Very Bad
Courteous/Willing to help/ Friendly
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Knowledge/ Able to answer questions or provide information
Make you feel valued
Overall Impression

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* 9. How would you rate the Recreation Facilities you regularly visit for each of the following areas?

  Very Good Good Average Bad Very Bad
Quality of facility, equipment, amenities, bath and locker rooms
Cleanliness
Access to and availability of areas/equipment you want to use
Hours of operation

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* 10. If you have voiced concerns or questions related to a facility, programs, classes, or drop in hours do you feel that staff has adequately responded to your needs?

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* 11. In your opinion, is there a clear process for how decisions are made for adding classes and programs and utilizing facilities for different community needs?

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* 12. If you did not receive the information or outcome you anticipated after speaking with staff, or were dissatisfied, please explain why

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* 13. As a community member, do you feel that you have adequate opportunities to provide input and ideas into changes to classes, programs and utilization of recreation facilities? Please add any additional comments below

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* 14. Do you understand how your input and ideas is integrated into decision making?

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