Tricom Website Survey Question Title * What is the purpose of your visit to our website? Question Title * Did you easily find what you were looking for? Yes No Question Title * On a scale of 0-10, with 10 being extremely likely and 0 being not at all likely, based on your most recent experience, how likely are you to recommend Tricom? Extremely likely - 10 9 8 7 6 5 4 3 2 1 Not at all likely - 0 On a scale of 0 to 10 On a scale of 0 to 10 Extremely likely - 10 On a scale of 0 to 10 9 On a scale of 0 to 10 8 On a scale of 0 to 10 7 On a scale of 0 to 10 6 On a scale of 0 to 10 5 On a scale of 0 to 10 4 On a scale of 0 to 10 3 On a scale of 0 to 10 2 On a scale of 0 to 10 1 On a scale of 0 to 10 Not at all likely - 0 Question Title * What is the primary reason behind the rating you provided? Question Title * How important are the following Tricom services to your business? Extremely Important Somewhat Important Not Very Important Not Applicable Payroll Funding Payroll Funding Extremely Important Payroll Funding Somewhat Important Payroll Funding Not Very Important Payroll Funding Not Applicable Payroll Processing Payroll Processing Extremely Important Payroll Processing Somewhat Important Payroll Processing Not Very Important Payroll Processing Not Applicable Financial Statement Preparation Financial Statement Preparation Extremely Important Financial Statement Preparation Somewhat Important Financial Statement Preparation Not Very Important Financial Statement Preparation Not Applicable Front Office Technology Front Office Technology Extremely Important Front Office Technology Somewhat Important Front Office Technology Not Very Important Front Office Technology Not Applicable Receivables Management (collections) Receivables Management (collections) Extremely Important Receivables Management (collections) Somewhat Important Receivables Management (collections) Not Very Important Receivables Management (collections) Not Applicable Live Help Desk Live Help Desk Extremely Important Live Help Desk Somewhat Important Live Help Desk Not Very Important Live Help Desk Not Applicable Invoicing Invoicing Extremely Important Invoicing Somewhat Important Invoicing Not Very Important Invoicing Not Applicable Question Title * Please rate the knowledge of our staff. Highly Knowledgeable Knowledgeable Somewhat Knowledgeable Needs Improvement Not Applicable Accounting Accounting Highly Knowledgeable Accounting Knowledgeable Accounting Somewhat Knowledgeable Accounting Needs Improvement Accounting Not Applicable Cash Management Cash Management Highly Knowledgeable Cash Management Knowledgeable Cash Management Somewhat Knowledgeable Cash Management Needs Improvement Cash Management Not Applicable Help Desk Help Desk Highly Knowledgeable Help Desk Knowledgeable Help Desk Somewhat Knowledgeable Help Desk Needs Improvement Help Desk Not Applicable Payroll Payroll Highly Knowledgeable Payroll Knowledgeable Payroll Somewhat Knowledgeable Payroll Needs Improvement Payroll Not Applicable Portfolio Management Portfolio Management Highly Knowledgeable Portfolio Management Knowledgeable Portfolio Management Somewhat Knowledgeable Portfolio Management Needs Improvement Portfolio Management Not Applicable Question Title * Would you like a follow up call for further information or to address your concerns? Yes No Question Title * If "Yes" please provide your name and contact information Name: Company: Email Address: Phone Number: Done
