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* 1. I was helped in a timely manner.

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* 2. I was treated with respect.

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* 3. The staff were friendly and helpful.

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* 4. I got the information and/or services I needed.

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* 5. I feel I will be able to use the information and/or services I was given.

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* 6. I was informed about other agency or community services.

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* 7. The staff were knowledgeable.

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* 8. I would recommend your agency to family and friends.

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* 9. Overall, I am satisfied with my experience at DuPage County.

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* 10. What is one thing you would change about the services you received from our agency?

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