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* 1. Please select one of the following:

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* 2. If you own or live in a property within the NSSWD (residential or commercial), which lake does your water come from:

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* 3. How do you prefer to receive information from the NSSWD?

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* 4. Please rate your overall satisfaction with the NSSWD:

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* 5. In your opinion, how well does the NSSWD do at providing high quality and safe drinking water?

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* 6. In your opinion, how well does the NSSWD do at providing uninterrupted water service?

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* 7. In your opinion, how well does the NSSWD do at planning for a sustainable water supply in the long term?

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* 8. In your opinion, how well does the NSSWD do at helping customers to conserve water?

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* 9. In your opinion, how well does the NSSWD do at communicating effectively with the community of SSI?

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* 10. In your opinion, how well does the NSSWD do at providing services at good value for the cost?

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* 11. How do you feel about the following statement: “NSSWD front office staff provide prompt, courteous, and helpful service”

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* 12. How do you feel about the following statement: “NSSWD management addresses my concerns in a responsive and professional manner”

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* 13. How do you feel about the following statement: “The NSSWD elected board of trustees makes decisions that are in the best interests of the ratepayers”

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* 14. Which of the following would motivate you most to conserve water?

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* 15. How do you feel about the following statement: “I’ve already cut back on water use in my home and yard as much as I can. There is not much more I can do to save water”

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* 16. How do you feel about the following statement: “Climate change is already impacting our water supplies through extreme weather such as longer, hotter, drier summers and more intense rainfall and winter storms”

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* 17. How do you feel about the following statement: “I trust the NSSWD to protect public health by providing safe drinking water”

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* 18. How do you feel about the following statement: “I trust the NSSWD to use public financial resources responsibly and efficiently”

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* 19. How do you feel about the following statement: “I trust the NSSWD to manage our water resources sustainably for the long term”

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* 20. How do you feel about the following statement: “Water availability should be a priority consideration in planning future development on SSI”

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* 21. How do you feel about the following statement: “The NSSWD should limit water withdrawals from lakes if necessary to protect aquatic ecosystems”

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* 22. How do you feel about the following statement: “The NSSWD should continue to explore the possibility of joining the Capital Regional District in order to access infrastructure grants from federal and provincial government sources”

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* 23. Please provide any other feedback you would like to share with the NSSWD.

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