Thank you! We appreciate your willingness to answer a few questions to help us continually improve our products and services.
This survey should take just a few minutes to complete.
Please have your recent order number available if convenient.
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During the initial order process, how would you rate the quality of your contact with Sales?
(Required.)
Exceptional
Good
Average
Poor
Unacceptable
*
Throughout the order fulfillment process did we effectively communicate and keep you informed as to your order status or changes?
(Required.)
Exceptional
Good
Average
Poor
Unacceptable
*
Please rate the timeliness of order fulfillment
(Required.)
Exceptional
Good
Average
Poor
Unacceptable
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How would you rate the value you received in this order?
(Required.)
Exceptional
Good
Average
Poor
Unacceptable
*
Overall, how do you think Yokogawa compares to other providers of similar products and services?
(Required.)
Exceptional
Good
Average
Poor
Unacceptable
*
On a scale of 0 to 10,
How likely is it that you would recommend Yokogawa to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
Almost done!
In this next section, please tell us a little about yourself and your order.
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First Name
(Required.)
*
Last Name
(Required.)
*
What is the name of the Company where you work?
(Required.)
*
What is your work email address?
(Required.)
Please enter as much of the following information as possible:
Yokogawa Order Number:
Your Purchase Order Number:
What product(s) did you purchase?
Do you have additional feedback? We appreciate your comments, questions, and concerns.
May we quote your comments? Occasionally we will use customer comments in our internal newsletters, training materials, or in marketing materials such as editorial features or advertisements.
Yes
No
If yes, please let us know how you would like your name and company displayed, or if you prefer to remain anonymous.
