* 1. How would you rate your overall level of satisfaction with IGENOMIX US’s laboratory customer service?

* 2. How would you rate your interactions with our laboratory's employees?

* 3. How would you rate the instructions for sending specimens to the laboratory for testing?

* 4. How would you rate test turn-around-time for your samples?

* 5. How would you rate the content of the reports issued by the laboratory?

* 6. How do you rate the clarity of information describing our different tests?

* 7. Do you receive adequate feedback when there is a problem with a specimen?

* 8. Compared to your experience with other laboratory providers, Igenomix US`s customer service is:

* 9. How do you rate your experience of navigating our website?

* 10. What is the likelihood that you would recommend IGENOMIX US to another colleague/patient?

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