Sharing Economy - Platform Operator

Sharing Economy Readiness Study: Operator Survey (2022/2023)

This survey is to measure the readiness to adopt the sharing economy in Malaysia.

This interview is ONLY for platform operators in Malaysia.

Participation is purely voluntary.

Your privacy will be maintained, and all personal details will be anonymized.

This is a survey conducted by the Economic Planning Unit of the Prime Minister's Department, Malaysia and the Malaysian Industry-Government Group for High Technology (MIGHT).

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* 1. Please state your platform's name

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* 2. Which industry are you in?

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* 3. Duration of the platform in sharing economy industry

Year(s):

Month(s):

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* 4. What is your platform's annual sales turnover last year?

RM:

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* 5. What is your platform's annual profit turnover last year?

RM:

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* 6. Size of the company [Based on the number of workers (i.e., not service providers such as gig workers and suppliers) in platform]

Micro (Less than 5 employees)

Small (5 to 29 employees)

Medium (30 to 75 employees)

Large (More than 75 employees)

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* 7. What is your estimated number of users last year?

Number of users:

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* 8. What is your estimated number of service providers (e.g. gig workers and suppliers) last year?

Number of service providers (e.g. gig workers and suppliers):

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* 9. What is the estimated number of transactions conducted in your platform per annum?

Number of transactions (per annum):

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* 10. Do you agree to have one national government regulatory body to oversee the activities of the sharing economy?

Yes

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* 11. If yes, are you willing to share information with the special regulatory body?

Yes

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* 12. Do you think sharing economy and other digital platforms need to be regulated?

Yes

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* 13. If yes, why? [Answer can be more than one]

Produce fair competition and avoid monopolistic competition in sharing services industry

Protect other traditional players i.e., taxi drivers and others

Protect environment

Protect community

Other (please specify)

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* 14. If no, why? [Answer can be more than one]

Limit innovation and investment

Higher cost of doing business

Other (please specify)

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* 15. What do you think of the existing process of setting up a business in Malaysia?

Easy and straightforward

Difficult and complicated

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* 16. How many authorities do you have to deal with in running the business?

Number of authorities:

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* 17. What do you think of the level of readiness of SMEs to adopt sharing economy in Malaysia? (If you are representing an SME, please indicate your level of readiness to adopt the sharing economy in Malaysia.)

Well-equipped

Equipped

Not ready

Far from ready

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* 18. Please help us understand why you selected the answer above:

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* 19. Do you think the existing guidelines and regulations are adequate to improve the level of readiness among businesses to adopt sharing economy?

Yes

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* 20. If no, why?

Existing regulations make it harder for businesses to adopt sharing economy

Existing regulations need to be strengthened

Need one special body to look after sharing economy activities

Other (please specify)