Customer Feedback Survey Customer Feedback Survey Question Title * 1. When visiting CAPLP do you feel welcomed? Yes No N/A Other (please specify) Question Title * 2. Are CAPLP offices and classrooms clean and easy to access? Yes No N/A Other (please specify) Question Title * 3. Were you treated with respect by CAPLP employees and volunteers? Yes No N/A Other (please specify) Question Title * 4. Did you received a response or follow up in a timely manner? Yes No N/A Other (please specify) Question Title * 5. Did you receive the information and services you needed? Yes No N/A Other (please specify) Question Title * 6. Were you provided with information about other services available at CAPLP? Yes No N/A Other (please specify) Question Title * 7. Would you recommend CAPLP to a friend or family member? Yes No N/A Other (please specify) Question Title * 8. Which of the following services does your family currently access? (select all that apply) Child Care Connections (Bright & Early/Parent Aware) Head Start/Early Head Start Early Learning Scholarships/Child Care Assistance Transportation Assistance/Rural Routes Housing/Utility Bill Assistance Food Assistance Financial Management/Budgeting/Homebuyer Education Refugee Resettlement Services Health Insurance/MNSure/Medicare Counseling Flourishing Famliies/Whole Family Services Career Connect/Workforce Assistance Senior Services VITA Tax Site Question Title * 9. Has there been a time when you needed help and there were not any services in our community available? If so, please list services below. Question Title * 10. Select one item that you feel would help you the most in your journey to become financially stable. High-Quality, Affordable Child Care Living Wage Employment Reliable Transportation Affordable Housing Training/Education Coach or Mentor Other (please specify) Question Title * 11. Any additional comments, concerns or feedback for our team? Question Title * 12. I am (check all that apply) A current customer of CAPLP programs or services I have utilized CAPLP programs in the past I am a member of the communities served by CAPLP I work for a partner organization that works with CAPLP Other (please specify) Question Title * 13. What county do you live in? Clay County, MN Wilkin County, MN Cass County, ND Other MN County Other ND County Other (please specify) Question Title * 14. What is your age group Under 21 22-44 45-60 61+ Question Title * 15. What is your racial or ethnic identity? (Select all that apply.) African-American/Black Hispanic/Latinx Middle Eastern American Indian/Alaskan Native Asian/Pacific Islander Multi-racial White Other (please specify) Done
