Augusta Public Library 2024 Strategic Planning Survey

The Augusta Memorial Public Library is committed to serving our community and the surrounding areas. We are seeking your input to help us continue to meet the needs of our patrons and the community. Your responses will help us develop our new strategic plan for the library.

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* 1. Do you have a library card?

Yes

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* 2. How often do you use the Augusta Memorial Public Library?

Daily

Weekly

Monthly

Sometimes

Never

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* 3. If you don’t use the Augusta Memorial Public Library regularly, why not? (check all the apply):

The library hours are not convenient for me

The library is too far away

I am unable to get to the library

I only use the digital catalog (Wisconsin Digital Public Library/Libby)

I buy my own books/magazines/movies/music

I don’t know where the library is located

I don’t know what the library has to offer me

The library doesn’t have materials that I need

The library does not offer services I want

Other (please specify)

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* 4. In the past 12 months, have you or your family visited the library to (check all that apply):

Check out books

Check out DVDs

Check out music

Check out audio books

Check out video games

Use a computer

Use the library’s WIFI

Look at an exhibit

Use the printer, copier, or scanner

Read a newspaper or magazine

Study or do homework

Get information/research

Research local history/genealogy

Attend a library children’s program

Attend a library teen program

Attend a library adult program

Visit the Reading Garden

Participate in a virtual program

Other (please specify)

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* 5. Have you or your family downloaded books, audiobooks, or e-magazines from the library in the past 12 months?

Yes

No, I did not know the library offered this service

No, I do not have an e-reader or similar device

Other (please specify)

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* 6. Please rate your level of satisfaction with the following based upon your experience at the Augusta Memorial Public Library:

	Unsatisfied	Somewhat Unsatisfied	Neutral	Somewhat Satisfied	Satisfied
Library Hours	Library Hours Unsatisfied	Library Hours Somewhat Unsatisfied	Library Hours Neutral	Library Hours Somewhat Satisfied	Library Hours Satisfied
Ease of physical access to the library	Ease of physical access to the library Unsatisfied	Ease of physical access to the library Somewhat Unsatisfied	Ease of physical access to the library Neutral	Ease of physical access to the library Somewhat Satisfied	Ease of physical access to the library Satisfied
Helpfulness of the staff	Helpfulness of the staff Unsatisfied	Helpfulness of the staff Somewhat Unsatisfied	Helpfulness of the staff Neutral	Helpfulness of the staff Somewhat Satisfied	Helpfulness of the staff Satisfied
Friendliness of the staff	Friendliness of the staff Unsatisfied	Friendliness of the staff Somewhat Unsatisfied	Friendliness of the staff Neutral	Friendliness of the staff Somewhat Satisfied	Friendliness of the staff Satisfied
Knowledge of the staff	Knowledge of the staff Unsatisfied	Knowledge of the staff Somewhat Unsatisfied	Knowledge of the staff Neutral	Knowledge of the staff Somewhat Satisfied	Knowledge of the staff Satisfied
Library’s Website	Library’s Website Unsatisfied	Library’s Website Somewhat Unsatisfied	Library’s Website Neutral	Library’s Website Somewhat Satisfied	Library’s Website Satisfied
Library’s Social Media	Library’s Social Media Unsatisfied	Library’s Social Media Somewhat Unsatisfied	Library’s Social Media Neutral	Library’s Social Media Somewhat Satisfied	Library’s Social Media Satisfied
Selection of Large Print Books	Selection of Large Print Books Unsatisfied	Selection of Large Print Books Somewhat Unsatisfied	Selection of Large Print Books Neutral	Selection of Large Print Books Somewhat Satisfied	Selection of Large Print Books Satisfied
Selection of Adult Fiction Books	Selection of Adult Fiction Books Unsatisfied	Selection of Adult Fiction Books Somewhat Unsatisfied	Selection of Adult Fiction Books Neutral	Selection of Adult Fiction Books Somewhat Satisfied	Selection of Adult Fiction Books Satisfied
Selection of Adult Nonfiction Books	Selection of Adult Nonfiction Books Unsatisfied	Selection of Adult Nonfiction Books Somewhat Unsatisfied	Selection of Adult Nonfiction Books Neutral	Selection of Adult Nonfiction Books Somewhat Satisfied	Selection of Adult Nonfiction Books Satisfied
Selection of newspapers/magazines	Selection of newspapers/magazines Unsatisfied	Selection of newspapers/magazines Somewhat Unsatisfied	Selection of newspapers/magazines Neutral	Selection of newspapers/magazines Somewhat Satisfied	Selection of newspapers/magazines Satisfied
Selection of Children’s Picture Books	Selection of Children’s Picture Books Unsatisfied	Selection of Children’s Picture Books Somewhat Unsatisfied	Selection of Children’s Picture Books Neutral	Selection of Children’s Picture Books Somewhat Satisfied	Selection of Children’s Picture Books Satisfied
Selection of Children’s Fiction Books	Selection of Children’s Fiction Books Unsatisfied	Selection of Children’s Fiction Books Somewhat Unsatisfied	Selection of Children’s Fiction Books Neutral	Selection of Children’s Fiction Books Somewhat Satisfied	Selection of Children’s Fiction Books Satisfied
Selection of Children’s Nonfiction Books	Selection of Children’s Nonfiction Books Unsatisfied	Selection of Children’s Nonfiction Books Somewhat Unsatisfied	Selection of Children’s Nonfiction Books Neutral	Selection of Children’s Nonfiction Books Somewhat Satisfied	Selection of Children’s Nonfiction Books Satisfied
Selection of Teen Books	Selection of Teen Books Unsatisfied	Selection of Teen Books Somewhat Unsatisfied	Selection of Teen Books Neutral	Selection of Teen Books Somewhat Satisfied	Selection of Teen Books Satisfied
Selection of Movies for Adults	Selection of Movies for Adults Unsatisfied	Selection of Movies for Adults Somewhat Unsatisfied	Selection of Movies for Adults Neutral	Selection of Movies for Adults Somewhat Satisfied	Selection of Movies for Adults Satisfied
Selection of Movies for Children	Selection of Movies for Children Unsatisfied	Selection of Movies for Children Somewhat Unsatisfied	Selection of Movies for Children Neutral	Selection of Movies for Children Somewhat Satisfied	Selection of Movies for Children Satisfied
Selection of Audiobooks	Selection of Audiobooks Unsatisfied	Selection of Audiobooks Somewhat Unsatisfied	Selection of Audiobooks Neutral	Selection of Audiobooks Somewhat Satisfied	Selection of Audiobooks Satisfied
Selection of Music	Selection of Music Unsatisfied	Selection of Music Somewhat Unsatisfied	Selection of Music Neutral	Selection of Music Somewhat Satisfied	Selection of Music Satisfied
Selection of Early Literacy Kits	Selection of Early Literacy Kits Unsatisfied	Selection of Early Literacy Kits Somewhat Unsatisfied	Selection of Early Literacy Kits Neutral	Selection of Early Literacy Kits Somewhat Satisfied	Selection of Early Literacy Kits Satisfied
Selection of Craft Kits	Selection of Craft Kits Unsatisfied	Selection of Craft Kits Somewhat Unsatisfied	Selection of Craft Kits Neutral	Selection of Craft Kits Somewhat Satisfied	Selection of Craft Kits Satisfied
Programs for Adults	Programs for Adults Unsatisfied	Programs for Adults Somewhat Unsatisfied	Programs for Adults Neutral	Programs for Adults Somewhat Satisfied	Programs for Adults Satisfied
Programs for Teens	Programs for Teens Unsatisfied	Programs for Teens Somewhat Unsatisfied	Programs for Teens Neutral	Programs for Teens Somewhat Satisfied	Programs for Teens Satisfied
Programs for Children	Programs for Children Unsatisfied	Programs for Children Somewhat Unsatisfied	Programs for Children Neutral	Programs for Children Somewhat Satisfied	Programs for Children Satisfied
Availability of Public Use Computers	Availability of Public Use Computers Unsatisfied	Availability of Public Use Computers Somewhat Unsatisfied	Availability of Public Use Computers Neutral	Availability of Public Use Computers Somewhat Satisfied	Availability of Public Use Computers Satisfied
Quality of the WIFI	Quality of the WIFI Unsatisfied	Quality of the WIFI Somewhat Unsatisfied	Quality of the WIFI Neutral	Quality of the WIFI Somewhat Satisfied	Quality of the WIFI Satisfied
Selection of downloadable books	Selection of downloadable books Unsatisfied	Selection of downloadable books Somewhat Unsatisfied	Selection of downloadable books Neutral	Selection of downloadable books Somewhat Satisfied	Selection of downloadable books Satisfied
Availability of study space	Availability of study space Unsatisfied	Availability of study space Somewhat Unsatisfied	Availability of study space Neutral	Availability of study space Somewhat Satisfied	Availability of study space Satisfied
Quiet places to work/study/read	Quiet places to work/study/read Unsatisfied	Quiet places to work/study/read Somewhat Unsatisfied	Quiet places to work/study/read Neutral	Quiet places to work/study/read Somewhat Satisfied	Quiet places to work/study/read Satisfied
Overall appearance and comfort of the library	Overall appearance and comfort of the library Unsatisfied	Overall appearance and comfort of the library Somewhat Unsatisfied	Overall appearance and comfort of the library Neutral	Overall appearance and comfort of the library Somewhat Satisfied	Overall appearance and comfort of the library Satisfied
Usability of the Reading Garden	Usability of the Reading Garden Unsatisfied	Usability of the Reading Garden Somewhat Unsatisfied	Usability of the Reading Garden Neutral	Usability of the Reading Garden Somewhat Satisfied	Usability of the Reading Garden Satisfied

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* 7. Share how the library can improve your experience in the areas listed above: (Please be specific)

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* 8. What types of services would you like to see the library offer that it is not offering now?

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* 9. What improvements to the library building space would you like to see?

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* 10. What kinds of events would be of interest to you and/or your family?

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* 11. Where do you reside?

City of Augusta

Town of Bridge Creek

Town of Lincoln

Town of Ludington

Town of Otter Creek

Other (please specify)

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* 12. Age

Under 18

18-34

35-64

65+

Prefer not to answer

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* 13. Do you or someone in your household identify as a person with a disability?

Yes

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* 14. If yes to #13, is your/their accessibility adequately supported at the library? Please explain.

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* 15. What other information would you like to share with us?

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* 16. Thank you for filling out the survey!
We are having a drawing for one $50 and one $25 gift card to a local business for those who complete the survey by June 22. If you would like to be entered into this drawing, please share your name, phone number, and/or email address.

Name

Phone Number

Email Address

Augusta Public Library 2024 Strategic Planning Survey

Question Title

* 1. Do you have a library card?

Question Title

* 2. How often do you use the Augusta Memorial Public Library?

Question Title

* 3. If you don’t use the Augusta Memorial Public Library regularly, why not? (check all the apply):

Question Title

* 4. In the past 12 months, have you or your family visited the library to (check all that apply):

Question Title

* 5. Have you or your family downloaded books, audiobooks, or e-magazines from the library in the past 12 months?

Question Title

* 6. Please rate your level of satisfaction with the following based upon your experience at the Augusta Memorial Public Library:

Question Title

* 7. Share how the library can improve your experience in the areas listed above: (Please be specific)

Question Title

* 8. What types of services would you like to see the library offer that it is not offering now?

Question Title

* 9. What improvements to the library building space would you like to see?

Question Title

* 10. What kinds of events would be of interest to you and/or your family?

Question Title

* 11. Where do you reside?

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* 12. Age

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* 13. Do you or someone in your household identify as a person with a disability?

Question Title

* 14. If yes to #13, is your/their accessibility adequately supported at the library? Please explain.

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* 15. What other information would you like to share with us?

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* 16. Thank you for filling out the survey! We are having a drawing for one $50 and one $25 gift card to a local business for those who complete the survey by June 22. If you would like to be entered into this drawing, please share your name, phone number, and/or email address.

* 16. Thank you for filling out the survey!
We are having a drawing for one $50 and one $25 gift card to a local business for those who complete the survey by June 22. If you would like to be entered into this drawing, please share your name, phone number, and/or email address.