Question Title 1. Were you 100% satisfied with your overall experience at S&S? Yes No Question Title 2. Please rate how likely you are to recommend S&S to a friend or colleague: Highly Likely Likely Undecided Unlikely Highly Unlikely Question Title 3. Please rate your level of satisfaction with S&S Worldwide in the following areas: Very Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Very Dissatisfied N/A Speed of Delivery Speed of Delivery Very Satisfied Speed of Delivery Somewhat Satisfied Speed of Delivery Neither Satisfied Nor Dissatisfied Speed of Delivery Somewhat Dissatisfied Speed of Delivery Very Dissatisfied Speed of Delivery N/A Product Quality Product Quality Very Satisfied Product Quality Somewhat Satisfied Product Quality Neither Satisfied Nor Dissatisfied Product Quality Somewhat Dissatisfied Product Quality Very Dissatisfied Product Quality N/A Customer Service Customer Service Very Satisfied Customer Service Somewhat Satisfied Customer Service Neither Satisfied Nor Dissatisfied Customer Service Somewhat Dissatisfied Customer Service Very Dissatisfied Customer Service N/A Value for the Money Value for the Money Very Satisfied Value for the Money Somewhat Satisfied Value for the Money Neither Satisfied Nor Dissatisfied Value for the Money Somewhat Dissatisfied Value for the Money Very Dissatisfied Value for the Money N/A Sales Representative Sales Representative Very Satisfied Sales Representative Somewhat Satisfied Sales Representative Neither Satisfied Nor Dissatisfied Sales Representative Somewhat Dissatisfied Sales Representative Very Dissatisfied Sales Representative N/A Question Title 4. If you utilized our website @ ssww.com, please rate your level of satisfaction in the following areas: Very Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Very Dissatisfied N/A Product Search Tools / Navigation Product Search Tools / Navigation Very Satisfied Product Search Tools / Navigation Somewhat Satisfied Product Search Tools / Navigation Neither Satisfied Nor Dissatisfied Product Search Tools / Navigation Somewhat Dissatisfied Product Search Tools / Navigation Very Dissatisfied Product Search Tools / Navigation N/A Checkout Steps (Billing / Shipping / Payment) Checkout Steps (Billing / Shipping / Payment) Very Satisfied Checkout Steps (Billing / Shipping / Payment) Somewhat Satisfied Checkout Steps (Billing / Shipping / Payment) Neither Satisfied Nor Dissatisfied Checkout Steps (Billing / Shipping / Payment) Somewhat Dissatisfied Checkout Steps (Billing / Shipping / Payment) Very Dissatisfied Checkout Steps (Billing / Shipping / Payment) N/A Online Account Functions (Order History, Wish Lists, Re-ordering) Online Account Functions (Order History, Wish Lists, Re-ordering) Very Satisfied Online Account Functions (Order History, Wish Lists, Re-ordering) Somewhat Satisfied Online Account Functions (Order History, Wish Lists, Re-ordering) Neither Satisfied Nor Dissatisfied Online Account Functions (Order History, Wish Lists, Re-ordering) Somewhat Dissatisfied Online Account Functions (Order History, Wish Lists, Re-ordering) Very Dissatisfied Online Account Functions (Order History, Wish Lists, Re-ordering) N/A Overall Ease of Use Overall Ease of Use Very Satisfied Overall Ease of Use Somewhat Satisfied Overall Ease of Use Neither Satisfied Nor Dissatisfied Overall Ease of Use Somewhat Dissatisfied Overall Ease of Use Very Dissatisfied Overall Ease of Use N/A Question Title 5. Enter Your Comments, Questions, Suggestions (optional) Question Title 6. If you would like a representative to contact you, please provide your contact info. (optional) Name Email Address Phone Number Submit