Project Satisfaction Survey The City is interested in your feedback to improve our processes and to continue to help build a strong community. Question Title * 1. Is your project residential or commercial in nature? Residential Commercial Question Title * 2. What was the date of your project? Date Date Question Title * 3. Overall, how would you rate the quality of your customer service experience with each department/process? Positive Neutral Negative PLANNING PLANNING Positive PLANNING Neutral PLANNING Negative ENGINEERING ENGINEERING Positive ENGINEERING Neutral ENGINEERING Negative BUILDING BUILDING Positive BUILDING Neutral BUILDING Negative PERMITTING PERMITTING Positive PERMITTING Neutral PERMITTING Negative Question Title * 4. What suggestions do you have to improve our processes? Question Title * 5. What was the most difficult process or problem you encountered during your project? Question Title * 6. What were your anticipated timelines for your project and did the City meet those goals? Question Title * 7. If the City did not meet your timeline goals, what do you believe was the cause? Question Title * 8. Overall, did the City meet your expectations? Exceeded expectations Met expectations Failed to Meet Expectations Question Title * 9. Please provide your contact information if you would like to discuss further. Name Email Address Phone Number Done
