Information Technology Survey since 08/2009 to current

1. Latest Contact for Service

Our goal is to provide you with the best possible service; please help by answering the following questions.

Problem Resolution

Computer Lab Setup/Reimage/Software Installallation

Software Installation

Equipment Setup/Installation

Phone

Printer/Copier

Universal Access

Other

Other (please specify)

Yes

	Excellent	Very Good	Good	Fair	Poor	No Opinion
Professionalism	Professionalism Excellent	Professionalism Very Good	Professionalism Good	Professionalism Fair	Professionalism Poor	Professionalism No Opinion
Courteousness	Courteousness Excellent	Courteousness Very Good	Courteousness Good	Courteousness Fair	Courteousness Poor	Courteousness No Opinion
Helpfulness	Helpfulness Excellent	Helpfulness Very Good	Helpfulness Good	Helpfulness Fair	Helpfulness Poor	Helpfulness No Opinion
Your overall experience	Your overall experience Excellent	Your overall experience Very Good	Your overall experience Good	Your overall experience Fair	Your overall experience Poor	Your overall experience No Opinion
Timeliness of response	Timeliness of response Excellent	Timeliness of response Very Good	Timeliness of response Good	Timeliness of response Fair	Timeliness of response Poor	Timeliness of response No Opinion
Usefulness of IT web pages	Usefulness of IT web pages Excellent	Usefulness of IT web pages Very Good	Usefulness of IT web pages Good	Usefulness of IT web pages Fair	Usefulness of IT web pages Poor	Usefulness of IT web pages No Opinion

Very well

Pretty well

Just barely getting by

Can't do my job

Describe how your job is impacted:

How could we meet your needs better? If applicable, please include any specific distance education needs here.