1. Latest Contact for Service

Our goal is to provide you with the best possible service; please help by answering the following questions.

What was the nature of your latest contact with us?

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* 1. What was the nature of your latest contact with us?

If the contact was for problem resolution, was this a recurring problem?

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* 2. If the contact was for problem resolution, was this a recurring problem?

Please rate the following categories regarding Information Technology staff:

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* 3. Please rate the following categories regarding Information Technology staff:

  Excellent Very Good Good Fair Poor No Opinion
Professionalism
Courteousness
Helpfulness
Your overall experience
Timeliness of response
Usefulness of IT web pages
Overall, what letter grade would you give our service?

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* 4. Overall, what letter grade would you give our service?

How well can you perform your job duties with your current computer?

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* 5. How well can you perform your job duties with your current computer?

How well are we meeting your technology needs?

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* 6. How well are we meeting your technology needs?

  Excellent Good Fair Poor No Opinion
Hardware
Software
Services

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