Cluster 5 - Communication

Choose the right time. As the saying states, there is a time and a place for everything, and communicating is no different.
Avoid starting discussions about heavy topics in the late evening. Few people will be thrilled to be faced with sorting major issues like finances or long range scheduling when they are the most tired. Instead, deliver messages and conduct discussions about heavy topics in the mornings or afternoons when people are alert, available, and more likely to be able to respond with clarity.
Facilitate an open, intimate conversation. Choose the right place, one that provides freedom for the communication to open, flower, and come to maturity. If you need to tell someone something that isn't going to sit well don't do it in public, around colleagues, or near other people. Be respectful and mindful of the person by communicating to them in a private place. This will also provide space to open the dialog into a wider and a more involved mutual understanding and ensure that the two-way process is functioning properly.
Remove distractions. Turn off all electronics that could interrupt the conversation. If the phone rings, ignore it, then turn it off immediately and continue talking. Do not allow external distractions to act as crutches that sidetrack your concentration. They will distract both you and your listener, and will effectively kill the communication.


Think about how you communicate with those around you. List 1 thing you do well and 1 thing you could improve on.

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* 1. I Think I communicate well by..................................................

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* 2. I Think I could improve well by.......………………………………………..

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* 3. Student Details

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