Business survey - seeking opinions on Visitor Servicing

Objective:

Council is seeking meaningful feedback from businesses in order to understand their wants and expectations in regard to visitor servicing. By completing this survey, your opinions will help provide clarity around the current perceptions of the Hunter Valley Visitor Information Centre service and identify ways in which the Centre may be able to improve.

All answers will be kept private and confidential and you will not be identified in the report.

Question Title

Hunter Valley Visitor Information Centre - 455 Wine Country Drive, Pokolbin.

We appreciate the time you might take to complete this survey.

Hunter Valley Visitor Information Centre - <span style="font-size: 10pt; color: #000000;"><em>455 Wine Country Drive, Pokolbin. <br></em><br></span><span style="font-size: 10pt; color: #000000;">We appreciate the time you might take to complete this survey.</span><br><br><br>

Question Title

* 1. Please outline your agreement with the following broad statements:

	strongly disagree	disagree	neither	agree	strongly agree
Tourism is important to our local economy.	Tourism is important to our local economy. strongly disagree	Tourism is important to our local economy. disagree	Tourism is important to our local economy. neither	Tourism is important to our local economy. agree	Tourism is important to our local economy. strongly agree
Visitor centres inspire and influence visitors to maximise their travel experiences and contribute towards growing the economy.	Visitor centres inspire and influence visitors to maximise their travel experiences and contribute towards growing the economy. strongly disagree	Visitor centres inspire and influence visitors to maximise their travel experiences and contribute towards growing the economy. disagree	Visitor centres inspire and influence visitors to maximise their travel experiences and contribute towards growing the economy. neither	Visitor centres inspire and influence visitors to maximise their travel experiences and contribute towards growing the economy. agree	Visitor centres inspire and influence visitors to maximise their travel experiences and contribute towards growing the economy. strongly agree
Visitor centres support business growth, generate local pride and provide a hub as a community information point.	Visitor centres support business growth, generate local pride and provide a hub as a community information point. strongly disagree	Visitor centres support business growth, generate local pride and provide a hub as a community information point. disagree	Visitor centres support business growth, generate local pride and provide a hub as a community information point. neither	Visitor centres support business growth, generate local pride and provide a hub as a community information point. agree	Visitor centres support business growth, generate local pride and provide a hub as a community information point. strongly agree
Visitor centres can attract investment into the local area, provide information which attracts new residents to move into my community.	Visitor centres can attract investment into the local area, provide information which attracts new residents to move into my community. strongly disagree	Visitor centres can attract investment into the local area, provide information which attracts new residents to move into my community. disagree	Visitor centres can attract investment into the local area, provide information which attracts new residents to move into my community. neither	Visitor centres can attract investment into the local area, provide information which attracts new residents to move into my community. agree	Visitor centres can attract investment into the local area, provide information which attracts new residents to move into my community. strongly agree

Question Title

* 2. How important is the Hunter Valley Visitor Information Centre to your business?

Not important at all

Somewhat important

Very Important

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 3. When was the last time you went inside the Hunter Valley Visitor Information Centre in Pokolbin?

Over the past few days

Over the past few weeks

Over the past few months

Within the last year

Within the last 3 years

Never

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* 4. How long has it been since you spoke to or engaged with a team member from the Hunter Valley Visitor Information Centre, either face to face, by phone, social media or email?

I have regular conversations with the team

Over the past few weeks

Over the past few months

Within the last year

Within the last 3 years

Never

Question Title

Hunter Valley Visitor Information Centre - 455 Wine Country Drive, Pokolbin. We appreciate the time you might take to complete this survey.

Question Title

* 1. Please outline your agreement with the following broad statements:

Question Title

* 2. How important is the Hunter Valley Visitor Information Centre to your business?

Question Title

* 3. When was the last time you went inside the Hunter Valley Visitor Information Centre in Pokolbin?

Question Title

* 4. How long has it been since you spoke to or engaged with a team member from the Hunter Valley Visitor Information Centre, either face to face, by phone, social media or email?

Hunter Valley Visitor Information Centre - 455 Wine Country Drive, Pokolbin.

We appreciate the time you might take to complete this survey.