Survey Introduction

Thank you for taking this brief survey to help C&F Bank improve its customer experience.

It should take less than 5 minutes, and everyone who completes the survey will be entered to win a Yeti cooler*

Please read each question carefully. Your responses will be held in strict confidence and combined with others for analysis. All individual responses will remain confidential.

*Must be 18 or older to enter. C&F Bank employees and employees of their subsidiaries are not eligible to win. One entry per person. We will randomly choose 1 winner per quarter to receive a 16GB iPad mini. Winners will be chosen by the 15th of the month following the end of the calendar quarter and will be notified via email regarding instructions to collect their prize. All customers who complete the survey will be entered in the drawing and only one entry per email address will be allowed. You do not need to make a purchase or complete a loan application to enter. If you chose to enter and do not want to complete the survey, please send a 3x5 postcard to:

C&F Bank-Customer Promotions Department
P.O. Box 391
West Point, Virginia 23181

Citizens and Farmers Bank, Member FDIC
For C&F Bank's Privacy Policy, visit