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We thank you for your feedback!

The Ashland Family YMCA exists to fulfill human potential and to enrich the quality of life for those we serve through youth development, healthy living, and social responsibility.

Please take a few minutes to share your feelings on how our Y can best serve our community. This survey will be open through Thursday, June 8.
 
Heidi Hill, CEO & Executive Director
Ashland Family YMCA
 

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* 1. How long have you been a YMCA member?

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* 2. Which type of membership do you have?

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* 3. On average, how often do you use the YMCA facility?

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* 4. How many people live in your household, by age range?

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* 5. Approximately how far from the Ashland Family YMCA do you live?

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* 6. What is your overall level of satisfaction with the Ashland Family YMCA?

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* 7. Please rate your satisfaction with the following:

  Very Satisfied Satisfied Neutral Dissatisfied
Y Communications
Y Website https://ashlandymca.org/
Y Programs
Y Facilities
Access to equipment
Y Instructor or staff
Availability of Y offerings
Y Customer Service
Y Community events

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* 8. What is the primary reason you chose the Ashland Family YMCA instead of other similar facilities in the area? Check all that apply.

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* 9. Which YMCA programs/services do you enjoy the most? Select all that apply.

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* 10. What programs or services would you like to see from the YMCA in the future? Check all that apply.

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* 11. What do you think we should be focusing on over the next 3 - 5 years at the YMCA? Your suggestions are welcome!

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* 12. What are the biggest problems in your community affecting you today? Check all that apply.

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* 13. Does your financial status make a Y membership difficult to pay for?

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* 14. Are you aware of our financial assistance programs at the Y?

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* 15. Which of the following methods of communication would be the most helpful for you to hear about upcoming YMCA programs/events/services? Select all that apply.

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* 16. How would you rate the YMCA website as a resource for getting you the information you need to fully utilize your membership?

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* 17. Is there anything else you would like to add regarding your Y experience? Please share your story and/or suggestion.

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* 18. If you’d like to participate in a drawing for a $100 Ashland Family YMCA gift card, please enter your phone number in the box below.

The Ashland Family YMCA's privacy policy can be found here: https://ashlandymca.org/wp-content/uploads/2020/07/Privacy-Policy.pdf

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