Development Application Survey General Questions Page1 / 4 Question Title * 1. To which category do you belong? Owner Applicant Consultant Other (please specify) Question Title * 2. What type of Application did you submit? (Check all that apply) Pre-Consultation OPA/ZBA Site Plan Plan of Subdivision/Condominium Question Title * 3. Please rate the performance of your Planning File Manager on the following: Very Satisfied Generally Satisfied Not Satisfied The File Manager was helpful and provided you with the information you required promptly; The File Manager was helpful and provided you with the information you required promptly; Very Satisfied The File Manager was helpful and provided you with the information you required promptly; Generally Satisfied The File Manager was helpful and provided you with the information you required promptly; Not Satisfied The File Manager communicated with you throughout the process and you were always well informed as to your Application’s status The File Manager communicated with you throughout the process and you were always well informed as to your Application’s status Very Satisfied The File Manager communicated with you throughout the process and you were always well informed as to your Application’s status Generally Satisfied The File Manager communicated with you throughout the process and you were always well informed as to your Application’s status Not Satisfied The File Manager was readily accessible, and did he/she return voice mail and e-mail messages promptly (within 24 hours) The File Manager was readily accessible, and did he/she return voice mail and e-mail messages promptly (within 24 hours) Very Satisfied The File Manager was readily accessible, and did he/she return voice mail and e-mail messages promptly (within 24 hours) Generally Satisfied The File Manager was readily accessible, and did he/she return voice mail and e-mail messages promptly (within 24 hours) Not Satisfied The File Manager provided appropriate guidance to you on the existing policies and regulations that applied to your Development Application The File Manager provided appropriate guidance to you on the existing policies and regulations that applied to your Development Application Very Satisfied The File Manager provided appropriate guidance to you on the existing policies and regulations that applied to your Development Application Generally Satisfied The File Manager provided appropriate guidance to you on the existing policies and regulations that applied to your Development Application Not Satisfied The Staff Report for your Application was completed in the timeframe that was told to you The Staff Report for your Application was completed in the timeframe that was told to you Very Satisfied The Staff Report for your Application was completed in the timeframe that was told to you Generally Satisfied The Staff Report for your Application was completed in the timeframe that was told to you Not Satisfied If you were Not Satisfied with the File Manager’s performance on any of the above please explain why. Question Title * 4. Please rate staff accessibility and overall communications provided by: Very Satisfied Generally Satisfied Not Satisfied Planning Services Department Planning Services Department Very Satisfied Planning Services Department Generally Satisfied Planning Services Department Not Satisfied Engineering Department Engineering Department Very Satisfied Engineering Department Generally Satisfied Engineering Department Not Satisfied Traffic Services Traffic Services Very Satisfied Traffic Services Generally Satisfied Traffic Services Not Satisfied Parks Planning Parks Planning Very Satisfied Parks Planning Generally Satisfied Parks Planning Not Satisfied Building Services Building Services Very Satisfied Building Services Generally Satisfied Building Services Not Satisfied Zoning Services Zoning Services Very Satisfied Zoning Services Generally Satisfied Zoning Services Not Satisfied Environmental Services Environmental Services Very Satisfied Environmental Services Generally Satisfied Environmental Services Not Satisfied Staff in other departments Staff in other departments Very Satisfied Staff in other departments Generally Satisfied Staff in other departments Not Satisfied External Agencies i.e. Conservation Authority, MTO External Agencies i.e. Conservation Authority, MTO Very Satisfied External Agencies i.e. Conservation Authority, MTO Generally Satisfied External Agencies i.e. Conservation Authority, MTO Not Satisfied If you were Not Satisfied with any of the above please explain why. Question Title * 5. In your opinion, how important are the following as they relate to development applications in the City of Barrie? Please rank in importance from 1 to 9, with 1 being the least important and 9 being the most important. 1 2 3 4 5 6 7 8 9 Time to obtain decision 1 2 3 4 5 6 7 8 9 Cost of application 1 2 3 4 5 6 7 8 9 Staff’s flexibility in resolving issues 1 2 3 4 5 6 7 8 9 Receiving Staff/Agency Comments in advance of Technical Meetings 1 2 3 4 5 6 7 8 9 Having a “one window” approach where Planning staff are the primary contact for all applications 1 2 3 4 5 6 7 8 9 Having a Neighbourhood Meeting 1 2 3 4 5 6 7 8 9 Having a plan that represents a design that is consistent with City policies and design objectives 1 2 3 4 5 6 7 8 9 Receiving a full set of Staff/Agency comments prior to or at the Technical Meeting 1 2 3 4 5 6 7 8 9 Deeming an application complete in less than the prescribed 30 day timeframe Next
