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A401 Test

This will test your knowledge of the UCaaS Call Center product.

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* 1. Which call queue can support automatic callback?

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* 2. Which Queue Tab is used to customize the Entrance Message settings?

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* 3. Which Queue Tab is used to set the number of active calls?

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* 4. Please enter your details

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* 5. Which Queue Tab is used to define how bounced calls are handled?

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* 6. Which call queue can support customizable messaging?

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* 7. Which of the following licenses is an add-on and will not enable the user to receive or supervise calls on its own.

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* 8. Which call queue can support over 500 simultaneous callers?

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