The library has begun work on its next 5-year Strategic Plan. Help us set library priorities and goals by completing this library survey. We are looking for responses from all members of the community, not just library users! The more voices we hear from, the more complete our plan will be.

Deadline to submit your response is Friday, June 28, 2024.

Thank you for taking this survey!
Lynne Soukup, Assistant Library Director
& the Strategic Planning Team

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* 1. Do you live in Westborough? If you answer no, please tell us what town or city you live in.

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* 2. In the past 12 months, how many times have you visited the Westborough Public Library?

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* 3. If you have visited the Westborough Public Library in the past year, please rate your satisfaction with the following services provided by the library.

  Very satisfied Satisfied Neither satisfied or dissatisfied Dissatisfied Very dissatisfied N/A - Doesn't apply to me I was not familiar the library offered this
Adult collection (ages 18+).
Children's collection (ages 0-12).
Teen collection (ages 13-17).
Library of Things (arts & crafts supplies, technology devices, hotspot, air compressor, bike repair kit, etc.).
Downloadable eBook and audiobook collection (Libby).
Electronic Resources (Consumer Reports, Value Line, Boston Globe, Duolingo, etc.).
Museum passes.
Overall customer service at the library.
I am able to book the Galfand Meeting Room.
Copy and print services
Accessibility (ability to access areas inside and outside the building)

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* 4. Special events and classes at the library have become a major focus of what a library offers. Please tell us if the following adult activities would be of interest to you.

  Extremely interested Very interested Somewhat interested Not so interested Not at all interested
Educational opportunities (school or college type classes)
Cultural
Historical
Literacy programs (book clubs, writing workshops, etc.)
Interactive Arts (learning techniques or more about music, art, etc.)
Games, Trivia Nights
Performing Arts (concerts, dance programs, etc.)
Hot topics or current event conversations
Basic technology
Advanced & innovative technologies (AI, robotics, etc.)
Exercise/health activities
Language learning (English-language learning or learning another language)
Multi-generational activities

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* 5. Could you please indicate your level of interest, or that of your family, in participating in the following youth and family activities?

  Extremely interested Very interested Somewhat interested Not so interested Not at all interested
STEAM (Science, Technology, Engineering, Art and Math)
Gaming & board games (Minecraft, Dungeons & Dragons, chess)
Trivia
Book clubs
Crafts/cooking
Financial management (ages 10-17)
Storytimes (ages 0-5)
Programs for neurodiverse youth
Movement/dance
Scavenger hunts
Homework help
Parenting

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* 6. What is most important to you when you think about the library as a place to visit?
Please rank your priorities by arranging them in order from most important to least important. You can drag each item to the desired position in the list or use the arrows to move them up and down. Assign '1' to your top priority and '8' to your lowest priority.

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* 7. Please use the scale to tell us how essential the following six themes are to you.

  Critical: Absolutely indispensable Important: Significantly enhances quality of life Moderate: Useful and beneficial but not crucial Minor: Has a slight impact Negligible: Makes little to no difference
Acting as the central source of information and community resources
Serving as a central hub for collaboration and partnerships
Providing an environment of cultural growth and learning
Ensuring the library is a technology and innovation leader
Encouraging inclusiveness and social responsibility
Maintaining accessible and diverse resources

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* 8. What three words would you hope to hear others use to describe the Westborough Public Library in the future?

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* 9. Is there anything else you would like to share with us about the Westborough Public Library?

Thank you for taking this survey and helping the library prepare and plan for the next five years. Your feedback and input is important to us.

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