2024 Closer to Free In-Person Rider Survey

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* 1. Was this your first In-Person Closer to Free Ride?

Yes, this was my first ride

No, I have participated in an in-person Closer to Free Ride before this year

No, I participated as a virtual rider previously

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* 2. Which route did you ride?

100 Mile

65 Mile

40 Mile

25 Mile

10 Mile

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* 3. Please rate your overall satisfaction with the following Closer to Free Ride components.

	Very Poor	Poor	Fair	Good	Excellent
Registering for the Ride	Registering for the Ride Very Poor	Registering for the Ride Poor	Registering for the Ride Fair	Registering for the Ride Good	Registering for the Ride Excellent
Customer Service and Support	Customer Service and Support Very Poor	Customer Service and Support Poor	Customer Service and Support Fair	Customer Service and Support Good	Customer Service and Support Excellent
Closer to Free Website	Closer to Free Website Very Poor	Closer to Free Website Poor	Closer to Free Website Fair	Closer to Free Website Good	Closer to Free Website Excellent
General On-Event Experience	General On-Event Experience Very Poor	General On-Event Experience Poor	General On-Event Experience Fair	General On-Event Experience Good	General On-Event Experience Excellent

Comments, please:

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* 4. If you participated as a Remote Rider, please rate your overall CTF experience

Poor

Fair

Good

Excellent

Poor

Fair

Good

Excellent

Comments

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* 5. Did you see any of the below advertising for the Closer to Free Ride (check all that apply):

Television

Radio (traditional)

Billboard

Instagram Ads

Magazine or Newspaper

Facebook Ads

Online advertisements

Smilow Care Center

Smilow lobby

None of the above

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* 6. If this was your FIRST year riding Closer to Free, which of the following circumstances applies to you?

I registered at the referral of a friend/family member who had previously ridden in the Closer to Free Ride

I registered at the referral of a friend/family member who had NOT previously ridden in the Closer to Free Ride (I rode with another first year rider)

I found out about this ride through an ad or through my own research and was not referred by another rider

Other (please specify)

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* 7. Were you aware of our Fundraising Rewards Program for 2024 ($1000 Home Check-In, $2000 Mophie power Bank, $3000 Premier Circle + Corkcicle Canteen + Post-Ride Recognition Event)?

Yes, I was aware of the program and motivated by it

Yes, I was aware but I was not motivated to reach the reward levels

No, I was not aware of the program

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* 8. Please rate your experience, if any, with the resources you used.

	Excellent!	Good	Needs Improvement (please explain below)	Did not know about this resource	Did not want to use this resource
Closer to Free App	Closer to Free App Excellent!	Closer to Free App Good	Closer to Free App Needs Improvement (please explain below)	Closer to Free App Did not know about this resource	Closer to Free App Did not want to use this resource
Participant Fundraising Center	Participant Fundraising Center Excellent!	Participant Fundraising Center Good	Participant Fundraising Center Needs Improvement (please explain below)	Participant Fundraising Center Did not know about this resource	Participant Fundraising Center Did not want to use this resource
Fundraising Guide	Fundraising Guide Excellent!	Fundraising Guide Good	Fundraising Guide Needs Improvement (please explain below)	Fundraising Guide Did not know about this resource	Fundraising Guide Did not want to use this resource

Additional Comments

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* 9. What else could we provide or do to support you in your fundraising efforts?

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* 10. Did you attend any organized training rides?

Yes

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* 11. What else could we provide or do to help you train for the Closer to Free Ride?

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* 12. How did you check-in?

I checked in at Pre-Ride sponsored by Bank of America

I qualified for Home Check-In

I had an extenuating circumstance and had to check in late at the Yale Bowl

Other

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* 13. If you attended Pre-Ride sponsored by Bank of America, what was your experience like?

Excellent

Good

Poor

I did not attend Pre-Ride

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* 14. What else would you like to see or do at Pre-Ride? If you did not attend Pre-Ride please skip this question.

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* 15. How would you rate the Opening Ceremony for each of the following elements?

	Poor	Fair	Good	Excellent
Length	Length Poor	Length Fair	Length Good	Length Excellent
Motivation to Ride	Motivation to Ride Poor	Motivation to Ride Fair	Motivation to Ride Good	Motivation to Ride Excellent
Safety Messaging	Safety Messaging Poor	Safety Messaging Fair	Safety Messaging Good	Safety Messaging Excellent
My Fundraising Impact	My Fundraising Impact Poor	My Fundraising Impact Fair	My Fundraising Impact Good	My Fundraising Impact Excellent

Please share any additional comments.

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* 16. Please rate your satisfaction with the event's logistical elements.

	Did not use	Poor	Satisfactory	Good	Excellent	N/A
Signage	Signage Did not use	Signage Poor	Signage Satisfactory	Signage Good	Signage Excellent	Signage N/A
Course Support Vehicles	Course Support Vehicles Did not use	Course Support Vehicles Poor	Course Support Vehicles Satisfactory	Course Support Vehicles Good	Course Support Vehicles Excellent	Course Support Vehicles N/A
Rest Stops	Rest Stops Did not use	Rest Stops Poor	Rest Stops Satisfactory	Rest Stops Good	Rest Stops Excellent	Rest Stops N/A
Bike Tech	Bike Tech Did not use	Bike Tech Poor	Bike Tech Satisfactory	Bike Tech Good	Bike Tech Excellent	Bike Tech N/A
Routes	Routes Did not use	Routes Poor	Routes Satisfactory	Routes Good	Routes Excellent	Routes N/A
Safety	Safety Did not use	Safety Poor	Safety Satisfactory	Safety Good	Safety Excellent	Safety N/A
Medical Support	Medical Support Did not use	Medical Support Poor	Medical Support Satisfactory	Medical Support Good	Medical Support Excellent	Medical Support N/A

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* 17. Please rate your satisfaction with our Rest Stops.

	Did not use	Poor	Fair	Good	Excellent	N/A
Distance between stops	Distance between stops Did not use	Distance between stops Poor	Distance between stops Fair	Distance between stops Good	Distance between stops Excellent	Distance between stops N/A
Volunteer support	Volunteer support Did not use	Volunteer support Poor	Volunteer support Fair	Volunteer support Good	Volunteer support Excellent	Volunteer support N/A
Food	Food Did not use	Food Poor	Food Fair	Food Good	Food Excellent	Food N/A
Hydration	Hydration Did not use	Hydration Poor	Hydration Fair	Hydration Good	Hydration Excellent	Hydration N/A
Medical Support	Medical Support Did not use	Medical Support Poor	Medical Support Fair	Medical Support Good	Medical Support Excellent	Medical Support N/A

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* 18. Please rate your satisfaction with the Finish Line Festival (food, entertainment, overall atmosphere, etc.)

	Poor	Fair	Good	Excellent	N/A
Food Truck Village	Food Truck Village Poor	Food Truck Village Fair	Food Truck Village Good	Food Truck Village Excellent	Food Truck Village N/A
Music/Entertainment	Music/Entertainment Poor	Music/Entertainment Fair	Music/Entertainment Good	Music/Entertainment Excellent	Music/Entertainment N/A
Beer and Wine Garden	Beer and Wine Garden Poor	Beer and Wine Garden Fair	Beer and Wine Garden Good	Beer and Wine Garden Excellent	Beer and Wine Garden N/A
Kids and Family Activities	Kids and Family Activities Poor	Kids and Family Activities Fair	Kids and Family Activities Good	Kids and Family Activities Excellent	Kids and Family Activities N/A
Overall Atmosphere	Overall Atmosphere Poor	Overall Atmosphere Fair	Overall Atmosphere Good	Overall Atmosphere Excellent	Overall Atmosphere N/A
Sponsor Tents	Sponsor Tents Poor	Sponsor Tents Fair	Sponsor Tents Good	Sponsor Tents Excellent	Sponsor Tents N/A

Comments, please:

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* 19. Did you purchase any CTF Ride merchandise at Pre-Ride sponsored by Bank of America or on Ride Day?

Yes

Please share any thoughts on additional items you'd like to see us carry in the shop!

And some final questions...

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* 20. Do you feel you know enough about where and how your fundraising dollars are put to work at Smilow Cancer Hospital and Yale Cancer Center?

Yes

I'm Not Sure

Comments

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* 21. Do you plan to participate in the 2025 Closer to Free Ride?

Yes!

Maybe

Any comments?

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* 1. Was this your first In-Person Closer to Free Ride?

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* 2. Which route did you ride?

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* 3. Please rate your overall satisfaction with the following Closer to Free Ride components.

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* 4. If you participated as a Remote Rider, please rate your overall CTF experience

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* 5. Did you see any of the below advertising for the Closer to Free Ride (check all that apply):

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* 6. If this was your FIRST year riding Closer to Free, which of the following circumstances applies to you?

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* 7. Were you aware of our Fundraising Rewards Program for 2024 ($1000 Home Check-In, $2000 Mophie power Bank, $3000 Premier Circle + Corkcicle Canteen + Post-Ride Recognition Event)?

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* 8. Please rate your experience, if any, with the resources you used.

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* 9. What else could we provide or do to support you in your fundraising efforts?

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* 10. Did you attend any organized training rides?

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* 11. What else could we provide or do to help you train for the Closer to Free Ride?

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* 12. How did you check-in?

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* 13. If you attended Pre-Ride sponsored by Bank of America, what was your experience like?

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* 14. What else would you like to see or do at Pre-Ride? If you did not attend Pre-Ride please skip this question.

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* 15. How would you rate the Opening Ceremony for each of the following elements?

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* 16. Please rate your satisfaction with the event's logistical elements.

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* 17. Please rate your satisfaction with our Rest Stops.

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* 18. Please rate your satisfaction with the Finish Line Festival (food, entertainment, overall atmosphere, etc.)

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* 19. Did you purchase any CTF Ride merchandise at Pre-Ride sponsored by Bank of America or on Ride Day?

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* 20. Do you feel you know enough about where and how your fundraising dollars are put to work at Smilow Cancer Hospital and Yale Cancer Center?

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* 21. Do you plan to participate in the 2025 Closer to Free Ride?

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* 22. What can we do to make the Closer to Free Ride an even better experience?

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* 23. If you would like us to follow up with you on any of your feedback, please provide your name here. Thank you!