Info-Excavation 2021 annual satisfaction survey

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Question Title

* 1. Which province are you from?

Quebec

New Brunswick

Nova Scotia

Prince Edouard Island

Newfoundland & Labrador

Question Title

* 2. Please indicate your level of satisfaction with the following services, on a scale of 1 to 4, 1 being “very dissatisfied” and 4 “very satisfied”

	very dissatisfied			very satisfied	n/a
Web Portal	Web Portal very dissatisfied	Web Portal	Web Portal	Web Portal very satisfied	Web Portal n/a
Mobile App	Mobile App very dissatisfied	Mobile App	Mobile App	Mobile App very satisfied	Mobile App n/a
Info-UCN	Info-UCN very dissatisfied	Info-UCN	Info-UCN	Info-UCN very satisfied	Info-UCN n/a
Informative guides	Informative guides very dissatisfied	Informative guides	Informative guides	Informative guides very satisfied	Informative guides n/a
Presence of damage prevention representatives on construction sites	Presence of damage prevention representatives on construction sites very dissatisfied	Presence of damage prevention representatives on construction sites	Presence of damage prevention representatives on construction sites	Presence of damage prevention representatives on construction sites very satisfied	Presence of damage prevention representatives on construction sites n/a
Training	Training very dissatisfied	Training	Training	Training very satisfied	Training n/a
Cartography	Cartography very dissatisfied	Cartography	Cartography	Cartography very satisfied	Cartography n/a
Speed of service	Speed of service very dissatisfied	Speed of service	Speed of service	Speed of service very satisfied	Speed of service n/a
Quality of services	Quality of services very dissatisfied	Quality of services	Quality of services	Quality of services very satisfied	Quality of services n/a
General experience with our services	General experience with our services very dissatisfied	General experience with our services	General experience with our services	General experience with our services very satisfied	General experience with our services n/a

Question Title

* 3. Over the past five years, I have noticed an improvement in the services provided by Info-Excavation. On a scale of 1 to 4, 1 being “strongly disagree” and 4 being “strongly agree”

1 - strongly disagree

2

3

4 - strongly agree

Question Title

* 4. What do you think Info-Excavation's main strengths and weaknesses are?