https://www.surveymonkey.com/r/WHSE-PM2019

This survey is designed to evaluate your satisfaction with the services offered within the Chesapeake Parks, Recreation and Tourism department. As part of our ongoing efforts to continually improve, we ask you to provide feedback to assist the department in assessing existing services.  Please take a few moments to share your experience with us

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1. Please indicate the department or division that your position falls within:

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2. Approximately how often do you request goods or services from the warehouse staff?

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3. What products do you typically purchase through the warehouse?

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4. Based off of your most recent Warehouse interaction, please rate the Warehouse staff on the following:

  Exceeded Expectations Met Expectations Did Not Meet Expectations Neutral/No Opinion
Customer Service: By Phone
Customer Service: Face-to-Face
Receipt of order in timely manner
Courteousness
Professionalism
Helpfulness
Communication

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5. How often does the Warehouse have what you need in stock?

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6. Overall, how would you rate the quality of your customer service experience in regards to the Warehouse?

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7. What other products and/or services would you like to see the warehouse offer?

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8. Please provide any feedback you would like to share.

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