LG&E Co. Credit Union Annual Survey

Question Title

* 1. How long have you been a member of the Credit Union (in years)?

Question Title

* 2. Do you know that your immediate family qualifies for Credit Union membership?

Question Title

* 3. Would you recommend the Credit Union to your immediate family or LGE/KU co-workers?

Question Title

* 4. Which of these services do you utilize at the Credit Union (check all that apply)?

Question Title

* 5. What do you use the Credit Union's website for? (check all that apply)

Question Title

* 6. Within the past 30 days, how many times have you utilized the Credit Union's home banking (online) site?

Question Title

* 7. Are you aware of the Credit Union's Mobile Banking App?

Question Title

* 8. Would you like to receive information on identity theft protection?

Question Title

* 9. What is your preferred method of accessing LG&E Co. Credit Union services?

Question Title

* 10. Which of the following ATMs do you use?

Question Title

* 11. Please check the following service factors representing how your transaction was handled at your last visit.

  Not Satisfied at All Fully Satisfied
Accurately
Timely
Cordially
Knowledge Level of Employee

Question Title

* 12. Overall, how satisfied are you with the service at your Credit Union?

Question Title

* 13. Additional comments or any products / services you would like the Credit Union to offer?

Question Title

* 14. Please enter your information to be entered in a drawing for one of ten $25 Visa Gift Cards. Thank you for taking your time to complete this survey!

T