Is Email Dying Or Growing Up? 100% of survey complete. Question Title * 1. How many emails a day on average do you receive? Question Title * 2. Of these what percentage do you really need? Question Title * 3. How many emails do you send per day? Question Title * 4. On average how many hours do you spend a day dealing with your emails? Question Title * 5. Do you use social media for business communications, eg Facebook, Twitter, Wiki? Yes No Question Title * 6. If YES, roughly how long each day? Question Title * 7. Out of office working hours - do you log on to any of these for business? Yes No Unavailable Email Email Yes Email No Email Unavailable Instant messaging Instant messaging Yes Instant messaging No Instant messaging Unavailable Social Media, eg Twitter, Facebook Social Media, eg Twitter, Facebook Yes Social Media, eg Twitter, Facebook No Social Media, eg Twitter, Facebook Unavailable Question Title * 8. Are you as an employee provided guidance on how to: Yes No Don't know Use email to best effect? Use email to best effect? Yes Use email to best effect? No Use email to best effect? Don't know Use social media to best effect? Use social media to best effect? Yes Use social media to best effect? No Use social media to best effect? Don't know Preserve yourself and the company's privacy? Preserve yourself and the company's privacy? Yes Preserve yourself and the company's privacy? No Preserve yourself and the company's privacy? Don't know Question Title * 9. Do you feel email will remain the mainstay of business communication in your organisation for the next three years? Yes No Question Title * 10. How has use of the following changed in the last year in your organisation (for business communications)? More Less No change Email Email More Email Less Email No change Instant messaging Instant messaging More Instant messaging Less Instant messaging No change Social media Social media More Social media Less Social media No change Question Title * 11. Of the following features of business email, which do you like / dislike: Like Dislike Provides a written record Provides a written record Like Provides a written record Dislike Immediate response often expected but it allows time to prepare a correct response Immediate response often expected but it allows time to prepare a correct response Like Immediate response often expected but it allows time to prepare a correct response Dislike Maybe short and to the point Maybe short and to the point Like Maybe short and to the point Dislike Can be long and complex Can be long and complex Like Can be long and complex Dislike Generates multiple copies of the same message as different people forward an email Generates multiple copies of the same message as different people forward an email Like Generates multiple copies of the same message as different people forward an email Dislike Any other? Question Title * 12. Of the following features of business social media which do you like / dislike? Like Dislike Not always easy to maintain a record of what has been said Not always easy to maintain a record of what has been said Like Not always easy to maintain a record of what has been said Dislike Easy to share information but maybe hard to retain privacy Easy to share information but maybe hard to retain privacy Like Easy to share information but maybe hard to retain privacy Dislike Less formal than email Less formal than email Like Less formal than email Dislike Easier to collaborate as information only needs posting once for everyone to see Easier to collaborate as information only needs posting once for everyone to see Like Easier to collaborate as information only needs posting once for everyone to see Dislike Once you log in people expect an immediate response Once you log in people expect an immediate response Like Once you log in people expect an immediate response Dislike Anything else? Question Title * 13. Overall do you feel people are more selective about using email versus social media (eg email for formal; social media for informal here and now communications) Yes No Question Title * 14. About you Male Female Question Title * 15. Age 20-30 31-40 41-50 Over 50 Question Title * 16. In which sector do you work? Small Medium Large Private Private Small Private Medium Private Large Public Public Small Public Medium Public Large Charity Charity Small Charity Medium Charity Large Academic Academic Small Academic Medium Academic Large Done