1. Annual Member Survey

We need your honest feedback, to Help Us Help You

Please take 2 Minutes and answer some important
questions which will help us provide you with the best Health Club services in the Elmsford area.

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* 1. What was Most Important to you when you were checking out health clubs?

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* 2. When you first started looking for a Health Club, where did you look first?

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* 3. How far are you from us?

  Less than 1 mile 1-5 miles More than 5 miles
Home
Work

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* 4. What is your household income?

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* 5. When searching for a Health Club, would you rather get more information by:

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* 6. How long were you thinking about health and fitness before you joined our health club?

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* 7. Other than ours, how many Clubs have you belonged to in the last 10 years?

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* 8. How would you describe the appearance of the gym

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* 9. How do you rate our cleanliness?

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* 10. How would you rate our staff and customer service?

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* 11. How do we stack up to your expectations?

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* 12. What do you like MOST about this gym?

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* 13. What would you change about our health club to make it better?

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* 14. How many times a week do you work out with us? (on average)

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* 15. Tell us about your experiences with our Group Fitness Classes.

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* 16. Which would entice you the most, to take a group fitness class?

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* 17. Which would discourage you the most, from taking a group fitness class?

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* 18. Have you used our Personal Training?

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* 19. Have you tried our Golf Simulator?

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* 20. Have you tried our Racquetball?

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* 21. Have you tried our Basketball Court?

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* 22. In your own words, tell us what you think about our club. Your honesty is both anonymous and appreciated.

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* 23. Do you want to be notified of promotions or club news via e-mail?
(If so, insert email address below)

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