Thank you for sharing your thoughts. The survey should take about 5 minutes to complete.

In our ongoing efforts to understand the motivations, actions, impact and outcomes associated with a focus on patient experience, we seek to gather your thoughts on the value and benefits people engaged in and with healthcare systems see in focusing on patient experience. We also hope to identify proven practices being implemented to address it. We also look for your thoughts on the value The Beryl Institute contributes in support of the patient experience movement.

For context of this exploration we use the definition of patient experience provided by The Beryl Institute community - the sum of all interactions, shaped by an organization's culture, that influence patient perceptions across the continuum of care.

In framing the concept of patient experience, we see it as an all encompassing concept guided by the perspective of the healthcare consumer/patient/customer/client and therefore inclusive of all aspects of healthcare engagement including quality, safety, service, cost and outcomes that influence broader healthcare decisions.

The survey should take about 5 minutes to complete. It includes 3-5 open comment questions for you to answer so you can fully provide your thoughts. Thank you in advance for your contribution to this effort.
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* From which perspective will you primarily respond to these questions? (please select the one area most representative of your perspective, but note we invite you to offer your viewpoints on ALL as appropriate)

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* To better understand your perspective, please identify in which country you live?

Please respond to the question below that aligns with your primary perspective. It is optional to answer from the other perspectives below as you wish.

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* From your perspective as a patient or family member of a patient what do you feel is the value and benefit of a focus on patient experience?

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* From your perspective as a healthcare provider/health care team member what do you feel is the value and benefit of a focus on patient experience?

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* From your perspective as a healthcare leader/administrator what do you feel is the value and benefit of a focus on patient experience?

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