Creating Value Through Benefits Management Technology

We are reaching out to industry leaders like yourself to get insights into how benefits management software can create value for you and your organization, as well as how it impacts employee engagement and well-being. 

Please complete the survey for a chance to win one of five $250 Amazon gift cards.

We are also happy to share insights from the survey. If you would like to receive survey results, please provide your email at the end.

This survey is being conducted by Ibbaka Performance Consulting in collaboration with Thomsons Online Benefits. Thank you for your participation.

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* 1. What does success through HR initiatives mean for your organization? (please select your top 3 answers)

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* 2. What is your primary role within your organization?

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* 3. What would create a sense of personal win for you within the context of your role? (Please select your top 3)

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* 4. Your organization manages employee benefits strategy: (please select all that apply)

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* 5. Your organization manages employee benefits administration: (please select all that apply)

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* 6. How important are the following in creating value for employees enrolled in your benefits program?

  Very Important Important Moderately Important Slightly Important Not Important N/A
Having globally consistent employee benefits experiences
Having regionally consistent employee benefits experiences
Having nationally relevant employee benefits experiences
Providing employees more flexible benefits for their specific needs
Providing employees more choice of benefits
Providing employees better access to information about their benefits/rewards
Providing employees access to easier reimbursement (the ability to purchase additional benefits and reimbursing them from a pot of funds, providing more choice and flexibility)
Creating more employee engagement through value-added HR activities
Improving communication with employees about their benefits/rewards

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* 7. Employee benefits software can improve operating efficiency within HR functions through …

  Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
More streamlined/efficient HR administration processes
Standardized administration processes across multiple countries/regions
Error reduction by shifting from manual to automated administration
Cost reduction by shifting from manual to automated administration
Cost reduction by leveraging analytics for improved efficiency
Reducing the cost of benefits through having partnerships with benefit providers
Greater visibility into the entire HR process (end-to-end)
Improved analytics to facilitate national strategic initiatives
Improved analytics to facilitate regional or global strategic initiatives
The ability to leverage data for measurable ROI of HR functions
Integration of multiple/disparate HR software

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* 8. Employee benefits software can mitigate risk within HR functions through...

  Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
Compliance with regulations at the national level
Compliance with globally mandated regulations (across global borders, e.g. GDPR)
Compliance with regionally mandated regulations (across regions, e.g. GDPR)
Compliance with reporting requirements across global/regional borders
Reducing errors in claims
Mitigating coverage risk (e.g. liabilities from missed coverage)
Mitigating employee attrition risk
Mitigating risks related to data security
Mitigating risk to brand reputation

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* 9. How effective is your current employee benefits solution for…

  Very Effective Effective Moderately Effective Slightly Effective Ineffective N/A
Benefits/Rewards administration
Reimbursement administration (reimbursement means providing employees the ability to purchase additional benefits and reimbursing them from a pot of funds)
Coordinating with multiple benefits providers within one country
Coordinating with multiple benefits providers across different countries
Integration capabilities with other HR software
Providing insights into employee engagement and retention
Providing insights into the effectiveness of the benefits program

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* 10. Please share any additional thoughts on what the current challenges are within your existing employee benefits software.

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* 11. For your organization, complexity within HR functions as it relates to benefits is a result of: (please select all that apply)

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* 12. What are the benefits software selection criteria for your organization? (please select top 5)

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* 13. Employee benefits software can improve employee engagement through:

  Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
Providing an engaging user experience
Having a user-friendly interface
Providing easier access to support
Providing information/details about benefits
Accessibility on multiple device types

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* 14. When considering a new benefit management software for your organization, it has to be: (please select all that apply)

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* 15. For your organization, HR related enterprise software purchase decisions… (please select all that apply)

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* 16. For your organization, HR related enterprise software purchase decisions typically take…

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* 17. Who is involved in the HR software purchase decision? (Please select all that apply)

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* 19. Where is your organization headquartered? 

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* 20. For your organization, HR related software purchase decisions are made in… 

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* 23. For your chance to win a $250 Amazon gift card please provide your corporate email address. Your email will not be used for any other purposes.

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* 24. If you would like to receive insights from the survey, please provide your corporate email address. Your email will not be used for any other purposes.

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* 25. May we contact you for a short interview to delve deeper into the value of benefits management? If yes, please provide your name and email address.

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