Consumer and Carer Consultation 1: March-April 2022

We want your input into the planning for the Adult Mental Health Centre

Section A: Localising the Service Model

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* 1. Which groups/presentations are underserviced in our region?

	Low need	Medium need	High need	Top priority
Women affected by family violence	Women affected by family violence Low need	Women affected by family violence Medium need	Women affected by family violence High need	Women affected by family violence Top priority
Pregnant & new mothers with mental health conditions &/or a history of trauma	Pregnant & new mothers with mental health conditions &/or a history of trauma Low need	Pregnant & new mothers with mental health conditions &/or a history of trauma Medium need	Pregnant & new mothers with mental health conditions &/or a history of trauma High need	Pregnant & new mothers with mental health conditions &/or a history of trauma Top priority
Severe anxiety disorders, e.g. obsessive compulsive disorder (OCD) or Post-traumatic stress disorder (PTSD)	Severe anxiety disorders, e.g. obsessive compulsive disorder (OCD) or Post-traumatic stress disorder (PTSD) Low need	Severe anxiety disorders, e.g. obsessive compulsive disorder (OCD) or Post-traumatic stress disorder (PTSD) Medium need	Severe anxiety disorders, e.g. obsessive compulsive disorder (OCD) or Post-traumatic stress disorder (PTSD) High need	Severe anxiety disorders, e.g. obsessive compulsive disorder (OCD) or Post-traumatic stress disorder (PTSD) Top priority
Those with a history of developmental or complex trauma	Those with a history of developmental or complex trauma Low need	Those with a history of developmental or complex trauma Medium need	Those with a history of developmental or complex trauma High need	Those with a history of developmental or complex trauma Top priority
Personality disorder, specifically Borderline PD	Personality disorder, specifically Borderline PD Low need	Personality disorder, specifically Borderline PD Medium need	Personality disorder, specifically Borderline PD High need	Personality disorder, specifically Borderline PD Top priority

Other (please specify)

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* 2. What types of services are missing in our region?

	Low need	Medium need	High need	Top priority
Comprehensive mental health assessment	Comprehensive mental health assessment Low need	Comprehensive mental health assessment Medium need	Comprehensive mental health assessment High need	Comprehensive mental health assessment Top priority
Service navigation	Service navigation Low need	Service navigation Medium need	Service navigation High need	Service navigation Top priority
Treatment service - access to a psychologist	Treatment service - access to a psychologist Low need	Treatment service - access to a psychologist Medium need	Treatment service - access to a psychologist High need	Treatment service - access to a psychologist Top priority
Specialist services - access to a psychiatrist	Specialist services - access to a psychiatrist Low need	Specialist services - access to a psychiatrist Medium need	Specialist services - access to a psychiatrist High need	Specialist services - access to a psychiatrist Top priority
Care coordination/case management services	Care coordination/case management services Low need	Care coordination/case management services Medium need	Care coordination/case management services High need	Care coordination/case management services Top priority

Other (please specify)

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* 3. What would you most like to see available within the Centre?

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* 4. Section B: Outcomes Statements
We want to know what a good service looks like from a Consumer and Carer perspective.
Q4. Consumer Statements

	Extremely valuable	Very valuable	Somewhat valuable	Not so valuable	Not at all valuable
The Centre provides mental health support services that are effective to meet consumer needs	The Centre provides mental health support services that are effective to meet consumer needs Extremely valuable	The Centre provides mental health support services that are effective to meet consumer needs Very valuable	The Centre provides mental health support services that are effective to meet consumer needs Somewhat valuable	The Centre provides mental health support services that are effective to meet consumer needs Not so valuable	The Centre provides mental health support services that are effective to meet consumer needs Not at all valuable
The Centre is accessible when and where consumers need it	The Centre is accessible when and where consumers need it Extremely valuable	The Centre is accessible when and where consumers need it Very valuable	The Centre is accessible when and where consumers need it Somewhat valuable	The Centre is accessible when and where consumers need it Not so valuable	The Centre is accessible when and where consumers need it Not at all valuable
The Centre staff are trustworthy, kind and inclusive for all consumers	The Centre staff are trustworthy, kind and inclusive for all consumers Extremely valuable	The Centre staff are trustworthy, kind and inclusive for all consumers Very valuable	The Centre staff are trustworthy, kind and inclusive for all consumers Somewhat valuable	The Centre staff are trustworthy, kind and inclusive for all consumers Not so valuable	The Centre staff are trustworthy, kind and inclusive for all consumers Not at all valuable
The Centre treats me as a whole person	The Centre treats me as a whole person Extremely valuable	The Centre treats me as a whole person Very valuable	The Centre treats me as a whole person Somewhat valuable	The Centre treats me as a whole person Not so valuable	The Centre treats me as a whole person Not at all valuable
The Centre provides a recovery focus at all times, for all consumers	The Centre provides a recovery focus at all times, for all consumers Extremely valuable	The Centre provides a recovery focus at all times, for all consumers Very valuable	The Centre provides a recovery focus at all times, for all consumers Somewhat valuable	The Centre provides a recovery focus at all times, for all consumers Not so valuable	The Centre provides a recovery focus at all times, for all consumers Not at all valuable
The Centre allows consumers choice on how they engage with services	The Centre allows consumers choice on how they engage with services Extremely valuable	The Centre allows consumers choice on how they engage with services Very valuable	The Centre allows consumers choice on how they engage with services Somewhat valuable	The Centre allows consumers choice on how they engage with services Not so valuable	The Centre allows consumers choice on how they engage with services Not at all valuable

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* 5. Carer Outcomes

	Extremely valuable	Very valuable	Somewhat valuable	Not so valuable	Not at all valuable
The Centre recognises, includes and values carers	The Centre recognises, includes and values carers Extremely valuable	The Centre recognises, includes and values carers Very valuable	The Centre recognises, includes and values carers Somewhat valuable	The Centre recognises, includes and values carers Not so valuable	The Centre recognises, includes and values carers Not at all valuable
The Centre provides mental health carer support services that are accessible and meet carers' needs	The Centre provides mental health carer support services that are accessible and meet carers' needs Extremely valuable	The Centre provides mental health carer support services that are accessible and meet carers' needs Very valuable	The Centre provides mental health carer support services that are accessible and meet carers' needs Somewhat valuable	The Centre provides mental health carer support services that are accessible and meet carers' needs Not so valuable	The Centre provides mental health carer support services that are accessible and meet carers' needs Not at all valuable
Carers can access information from the Centre to support the person they care for	Carers can access information from the Centre to support the person they care for Extremely valuable	Carers can access information from the Centre to support the person they care for Very valuable	Carers can access information from the Centre to support the person they care for Somewhat valuable	Carers can access information from the Centre to support the person they care for Not so valuable	Carers can access information from the Centre to support the person they care for Not at all valuable
The Centre evaluations include carer experience and satisfaction in services	The Centre evaluations include carer experience and satisfaction in services Extremely valuable	The Centre evaluations include carer experience and satisfaction in services Very valuable	The Centre evaluations include carer experience and satisfaction in services Somewhat valuable	The Centre evaluations include carer experience and satisfaction in services Not so valuable	The Centre evaluations include carer experience and satisfaction in services Not at all valuable
The Centre supports workforce participation and consideration of carer needs in treatment planning	The Centre supports workforce participation and consideration of carer needs in treatment planning Extremely valuable	The Centre supports workforce participation and consideration of carer needs in treatment planning Very valuable	The Centre supports workforce participation and consideration of carer needs in treatment planning Somewhat valuable	The Centre supports workforce participation and consideration of carer needs in treatment planning Not so valuable	The Centre supports workforce participation and consideration of carer needs in treatment planning Not at all valuable

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* 6. Do you have any comments on the proposed consumer or carer outcome statements?

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* 7. Do you have any other comments, questions, or concerns you would like to add?