January 15, 2021

Dear Community Service Agency:

The Lycoming-Clinton Counties Commission for Community Action (STEP), Inc. and its community partners request your help to assess our community needs. As a Community Action Agency for the county, STEP is required to perform a community needs assessment to ensure services offered are aligned with the needs of the community. By performing a comprehensive Community Needs Assessment jointly, a more complete understanding of those needs is gained. As a community service partner, your organization serves as the eyes and ears most closely involved in understanding those needs. Your knowledge and perceptions of the human service needs faced by residents of our county are vital to this process.

STEP did complete a Community Needs Assessment specifically related to the ongoing pandemic in April of 2020. The information gathered provided insight into how to address immediate needs brought on by the global pandemic. This assessment will build an even better understanding of how needs have changed since then and what the community is facing now. 

Please take a few minutes to complete the enclosed survey and provide your perceptions of the problems faced by the entire county and the attention we as a community have devoted to those problems. 

Please return the survey to STEP no later than April 1, 2021. Thank you very much for your assistance in this project.

If you have any questions or concerns or would like to receive a copy of the results of this survey, please contact Nichole Miller at 570-858-5800 or via email at namiller@stepcorp.org. 


James D. Plankenhorn
President & CEO
STEP, Inc.