VHCountryDepot Customer Survey 2015

Question Title

Please tell us how satisfied you are with the following. If you don't know, please choose the "Not Applicable" option.

	Very Dissatisfied	Somewhat Dissatisfied	Satisfied	Very Satisfied	Not Applicable/No opinion
Quality of products	Quality of products Very Dissatisfied	Quality of products Somewhat Dissatisfied	Quality of products Satisfied	Quality of products Very Satisfied	Quality of products Not Applicable/No opinion
Availability of products	Availability of products Very Dissatisfied	Availability of products Somewhat Dissatisfied	Availability of products Satisfied	Availability of products Very Satisfied	Availability of products Not Applicable/No opinion
Selection of products (variety)	Selection of products (variety) Very Dissatisfied	Selection of products (variety) Somewhat Dissatisfied	Selection of products (variety) Satisfied	Selection of products (variety) Very Satisfied	Selection of products (variety) Not Applicable/No opinion
Prices	Prices Very Dissatisfied	Prices Somewhat Dissatisfied	Prices Satisfied	Prices Very Satisfied	Prices Not Applicable/No opinion
Customer service	Customer service Very Dissatisfied	Customer service Somewhat Dissatisfied	Customer service Satisfied	Customer service Very Satisfied	Customer service Not Applicable/No opinion
Quickness to respond to your needs	Quickness to respond to your needs Very Dissatisfied	Quickness to respond to your needs Somewhat Dissatisfied	Quickness to respond to your needs Satisfied	Quickness to respond to your needs Very Satisfied	Quickness to respond to your needs Not Applicable/No opinion
Accuracy and usefulness of advice you have received	Accuracy and usefulness of advice you have received Very Dissatisfied	Accuracy and usefulness of advice you have received Somewhat Dissatisfied	Accuracy and usefulness of advice you have received Satisfied	Accuracy and usefulness of advice you have received Very Satisfied	Accuracy and usefulness of advice you have received Not Applicable/No opinion
Hours of operation/open hours	Hours of operation/open hours Very Dissatisfied	Hours of operation/open hours Somewhat Dissatisfied	Hours of operation/open hours Satisfied	Hours of operation/open hours Very Satisfied	Hours of operation/open hours Not Applicable/No opinion
Ease in finding what you need in the store	Ease in finding what you need in the store Very Dissatisfied	Ease in finding what you need in the store Somewhat Dissatisfied	Ease in finding what you need in the store Satisfied	Ease in finding what you need in the store Very Satisfied	Ease in finding what you need in the store Not Applicable/No opinion
Help in loading your purchases in your vehicle	Help in loading your purchases in your vehicle Very Dissatisfied	Help in loading your purchases in your vehicle Somewhat Dissatisfied	Help in loading your purchases in your vehicle Satisfied	Help in loading your purchases in your vehicle Very Satisfied	Help in loading your purchases in your vehicle Not Applicable/No opinion

Other (please specify):

Question Title

Please indicate how interested you would be in the following products.

	Not Interested	Maybe Interested	Definitely Interested	I don't know
LED lighting products	LED lighting products Not Interested	LED lighting products Maybe Interested	LED lighting products Definitely Interested	LED lighting products I don't know
Country/farm weathervanes	Country/farm weathervanes Not Interested	Country/farm weathervanes Maybe Interested	Country/farm weathervanes Definitely Interested	Country/farm weathervanes I don't know
Hay in small quantities	Hay in small quantities Not Interested	Hay in small quantities Maybe Interested	Hay in small quantities Definitely Interested	Hay in small quantities I don't know
Horse/riding tack	Horse/riding tack Not Interested	Horse/riding tack Maybe Interested	Horse/riding tack Definitely Interested	Horse/riding tack I don't know
Local-made, non-perishable farm products	Local-made, non-perishable farm products Not Interested	Local-made, non-perishable farm products Maybe Interested	Local-made, non-perishable farm products Definitely Interested	Local-made, non-perishable farm products I don't know
Farm-themed gifts or ornaments	Farm-themed gifts or ornaments Not Interested	Farm-themed gifts or ornaments Maybe Interested	Farm-themed gifts or ornaments Definitely Interested	Farm-themed gifts or ornaments I don't know
Farming-related books and guides	Farming-related books and guides Not Interested	Farming-related books and guides Maybe Interested	Farming-related books and guides Definitely Interested	Farming-related books and guides I don't know
Feed and/or products for llamas and/or alpacas	Feed and/or products for llamas and/or alpacas Not Interested	Feed and/or products for llamas and/or alpacas Maybe Interested	Feed and/or products for llamas and/or alpacas Definitely Interested	Feed and/or products for llamas and/or alpacas I don't know

Other: Please list any other products you think the Country Depot should offer

Question Title

Do you have suggestions about how we could provide better customer service in the future?