Volunteer Driver Program Reimbursement Improvements

Marin Transit is committed to improving riders’ experience and enhancing programs to streamline and speed up the process for reimbursement. We are considering several improvements to the reimbursement process.

Potential improvements could include:
  • The ability to receive reimbursements through direct deposit to your bank account
  • The ability to upload reimbursement forms via our website
  • The ability to complete your reimbursement form on our website

We will keep you updated on these changes over the coming months and welcome your input. Please visit use this survey or call the Travel Navigators at 415.454.0902 to share your thoughts! Your input is requested by July 1, 2020.

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* 2. Are you a rider or a volunteer driver?

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* 3. What do you like most about Marin Access Volunteer Driver Programs?

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* 4. What do you like least about Marin Access Volunteer Driver Programs?

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* 5. If Marin Access offered the ability to receive reimbursements through direct deposit to your bank account, would you use it?

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* 6. A direct deposit option would require you to securely submit your bank account information so that we could set up the direct deposit reimbursement. Would you consider using this option?

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* 7. A direct deposit option would require the reimbursement to go to the eligible rider only; the rider would then reimburse their drivers. Would you consider using this option?

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* 8. If Marin Access offered the ability to upload reimbursement forms via our website, would you use it?

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* 9. If Marin Access offered the ability to complete your reimbursement form on our website, would you use it?

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* 10. Please use this space to share any other thoughts on the reimbursement process

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* 11. First Name (Optional)

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* 12. Last Name (Optional)

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* 13. Phone Number (Optional)

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* 14. Email Address (Optional)

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