ICCM Sexton Duties online training course -

Thursday, 18th July 2024 (09.30-13.00)

An ICCM quality online training event

Interactive sessions

Learn about the benefits of having legally compliant systems and procedures

Learn new skills

Have your questions answered

Course overview

• Grave identification and cemetery plans
• Instructions to gravediggers
• Checking procedures -verification of location, depth, size
• Memorials removed from graves
• Preparation for interment
• Legal requirements and implications
• Adjacent unstable memorials
• Dealing with families, funeral directors and officiants
• The funeral service
• Identification of the coffin
• Backfilling
• Inclement weather
• Health and safety
• Customer Care
• Problem solving
• Questions and answers

Suitable for:
anyone involved in managing or working in a cemetery

Equipment required:
a computer, phone or tablet with internet connection, video and microphone function, able to run Teams, either as an app or online

Learning Outcomes
• Knowledge required to ensure a legally compliant, trouble- free, sensitive service
• How to deal with common problems
•How to avoid costly errors

Attendance:
£90.00 plus VAT for ICCM members
£105.00 plus VAT for non-members

Programme
9.30 Sign in and introduction
9.45 General principles and procedures
10.30 Short break
10.45 Dealing with families, funeral directors and officiants
11.30 Short break
11.45 The graveside service
12.30 Questions and answers
13.00 Finish

During the online training, attendees can submit questions and comments using the Chat function. The trainer will answer these at the end of the course.

ICCM Sexton Duties online training course - Thursday, 18th July 2024 (09.30-13.00)

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* 1. Please enter the name of the 1st delegate to attend the course and their email address

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* 2. If needed - Please enter the name of the 2nd delegate to attend the course and their email address

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* 3. If needed - Please enter the name of the 3rd delegate to attend the course and their email address

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* 4. If needed - Please enter the name of the 4th delegate to attend the course and their email address

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* 5. Name of the authority/company making this booking

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* 6. Please enter a purchase order number for billing

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* 7. Please enter the full invoicing address for your authority

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* 8. Please provide contact details for this booking

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* 9. If you would like to pay by card please indicate and a Paypal invoice will be sent to you -

Attendance:
£90.00 plus VAT for ICCM members
£105.00 plus VAT for non-members

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* 10. TERMS AND CONDITIONS

Cancellations and refunds – receipt of the completed booking form is a contract.

Cancellations must be made in writing at least 7 working days before the event.

Cancellations made less then 7 working days before the event will not be refunded and you will be charged the full fee.

No refund will be given for non-attendance.

Substitution of delegates at no extra charge may be made by emailing ICCM - enquiries@iccm-uk.com

Numbers of delegates per course will be restricted to 20.

The fee for the online training covers attendance and documentation.

In the unlikely event of cancellation by the organisers, any fees paid will be refunded but no further liability will be accepted.

The organisers reserve the right to make changes to the programme should this be necessary.

Please sign that you have read and understand the terms

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