1. MBI-Human Services Survey

The purpose of this survey is to discover how various persons in the human services or helping professionals view their jobs and the people with whom they work closely.

Because persons in a wide variety of occupations will answer this survey, it uses the term recipients to refer to the people for whom you provide your service, care, treatment, or instruction. When answering this survey please think f these people as recipients of the service you provide, even though you may use another term in your work.

Question Title

* 1. There are 22 statements of job-related feelings listed below.

Please read each statement carefully and decide if you ever feel this way about your job.
If you have never had this feeling, make sure you tick the never circle next to the question.
If you have had this feeling, tick the circle under the frequency that best describes how often you feel that way.

  Never A few times a year Once a month or less A few times a month Once a week A few times a week Every day
I feel emotionally drained from my work
I feel used up at the end of the workday
I feel fatigued when I get up in the morning and have to face another day on the job
I can easily understand how my recipients feel about things.
I feel I treat some recipients as if they were impersonal objects.
Working with people all day is really a strain for me.
I deal very effectively with the problems of my recipients.
I feel burned out from my work.
I feel I'm positively influencing other people's lives through my work
I've become more callous toward people since I took this job.
I worry that this job is hardening me emotionally.
I feel very energetic.
I feel frustrated by my job.
I feel I'm working too hard on my job.
I don't really care what happens to some recipients.
I feel exhilarated after working closely with my recipients.
I have accomplished many worthwhile things in this job.
I feel like I'm at the end of my rope.
In my work, I deal with emotional problems very calmly.
I feel recipients blame me for some of their problems.