The purpose of this survey is to capture information from staff, volunteers, community partners, and Board members of the Voluntary Action Center (also operating as Kendall Area Transit) as the organization undertakes a strategic planning process. This process is being facilitated by Dr. Alicia Schatteman, Associate Professor at Northern Illinois University. No personal information will be collected and all responses are anonymous. All answers and comments will be aggregated for the Board for discussion purposes. If you have any questions about the survey, please contact Dr. Schatteman at 815-753-0942 or via email at  

* 1. Please indicate your PRIMARY relationship to VAC.