Loss prevention departments across the country—and across the globe have gone through a powerful evolution over the past several decades. Once viewed as merely a security force intended to apprehend retail thieves and provide a physical presence to deter theft and other criminal activity, loss prevention has both witnessed and been part of a transformation as teams have grown and developed to become partners in the business of retail. Today, loss prevention professionals are seen as active and valued members of leadership as they have adapted to the retail culture and taken a seat at the table, balancing the concepts of shrink reduction and profit enhancement to best meet the needs of the business.
But every business is different. Retailers have different products, venues, customers, and cultures. This also leads to different needs, approaches, and expectations for the loss prevention/asset protection department. As a result, these variations will impact the way that a program evolves and matures. The tools necessary to accomplish our goals, the methods used to achieve productive outcomes, and the strategies that bring it all together are relative to the needs of the business. Differences are expected. However, the most successful programs are always looking for ways to get even better.
As we look at the life cycle of your loss prevention program, what information can help us best measure where you are today versus where you want to be? Is your department effectively evolving with the needs of the business? This survey is intended to explore different program characteristics to help establish a baseline for program growth and development.
Please answer the following questions, and feel free to share any additional thoughts and opinions in the comments section. We welcome and appreciate your insights and opinions, and your responses will be kept strictly confidential. Results will be made available upon completion of the survey.
The survey will take approximately 10-15 minutes to complete.
