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Recently Urban Utilities has conducted works in your area and we would like your feedback to help us continue to improve our services. All you have to do is complete this short questionnaire. 

At the end of the survey, you can choose to enter into a prize draw for a $100 gift card.

Your privacy is important to us. Please be assured that your responses are anonymous and confidential and will not be linked to your personal details in any way. Any information collected will be used for aggregated statistical customer research purposes, to help Urban Utilities improve its service to you. Urban Utilities may use and/or disclose information to its employees, agents or contractors for these purposes and other third parties as otherwise required or authorised by law. For more on how we protect the personal information we collect, and to find out how to make a privacy complaint, access our Privacy Policy at

When completing this survey we ask you to focus and comment on the works conducted by Urban Utilities.