Your feedback is important to all of us at the NJ Department of Labor and Workforce Development. Please take a minute to fill out this brief customer survey to tell us how we’re doing in Unemployment Insurance and how we can improve services. Your comments are valuable to us and will be treated confidentially. Thank you for taking the time to share your opinion with us.

-Acting Commissioner Aaron R. Fichtner, Ph.D.

We encourage you to add your comments and suggestions where applicable.

* 1. What was your primary reason for visiting our website today? (select one)

* 2. How did you apply for Unemployment Insurance Benefits? (select one)

* 3. If you applied by Phone, Why?

* 4. Were you able to find the information you were looking for on our website? (select one)

* 5. Rate the overall look and quality of our website. (select one)

* 6. On a scale of 1 to 5; with 5 being the highest and 1 being the lowest, tell us how easy it was to file for your Unemployment Insurance Benefits. (select one)

* 7. Overall, are you satisfied with the customer service you’ve received from the staff in the Division of Unemployment Insurance? (select one)

* 8. Rate the clarity of documents sent to you regarding your Unemployment Insurance claim. (select one)

* 9. If you had a choice, which method of delivery would you prefer to receive information from the Department of Labor and Workforce Development? (select one)

* 10. How do you currently access our website? (select one)

* 11. How often do you use the Department of Labor and Workforce Development's online job search tools (i.e. Career Connections / OnRamp)? (select one)

* 12. Share your comments on this website and other Department of Labor and Workforce Development services you have used.

Your comments are valuable to us and will be treated confidentially. To ensure anonymity, please do not include any personal information. We cannot respond to any questions you ask here.

If you need additional assistance contact a Reemployment Call Center at (201) 601-4100, (732) 761-2020 or (856) 507-2340. IMPORTANT: all of these phone numbers go to the same place. Local numbers are provided as a courtesy for callers who are charged more for long-distance calls.

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