Inteliquent University Prelearning

Inteliquent Prelearning Quiz

This will test your knowledge of Sinch's UCaaS offering, products, services, and jargon used. Understanding this material is crucial in order to make the most of the Sinch's UCaaS offering.

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* 1. Which hunting policy options are available to hunt groups? (Check all that apply)

Round-Robin

Regular

Uniform

Skill-Based

Circular

Weighted Call Distribution

Simultaneous

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* 2. How much enterprise storage is provided with each Shared Hosted Fax product?

1 Gb

500 Mb

2 Gb

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* 3. Choose the best definition of the feature "Busy Lamp Field"

Shows the status of other users phones connected to the PBX.

Allows for incoming calls to ring additional phones simultaneously, connecting the first phone to be answered.

Enables users to have multiple phones ring simultaneously when any calls are received on their phone number.

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* 4. The HomeXtend Residential Service requires the use of a Grandstream ATA.

True

False

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* 5. This appliance enables an analog device to have access to a limited set of UC features.

Fax

ATA

PBX

SIP

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* 6. Which seat types offer unlimited long distance calling to the lower 48 states? (Check all that apply)

Primer

Profound

Preferred

Premium

Practical

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* 7. Orders for Hosted services (Residential and Enterprise) are entered into which service?

Atlas

Customer Administration Portal

ANPI LNP Service

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* 8. Choose the best definition of the feature "Virtual Number".

Enables a user to make a three-way call with two parties, in which all parties can communicate with each other.

Local phone number with no services but includes unlimited incoming minutes that can be pointed to any extension within the PBX.

An extension designated when the product is ordered that can be pointed to a number external to the network to enable simulated extension dialing for those within the PBX.

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* 9. Which of the following features are available with the HomeXtend Standard residential service? (select all that apply)

Caller ID & CNAM Delivery

Call Forwarding

Voicemail

Mobile Application

Call Hold

Video Calling

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* 10. Choose the best definition of the term "Quality of Service"

The description or measurement of the overall performance of a service, such as a telephony or computer network or a cloud computing service, particularly the performance seen by the users of the network.

The set of requirements used to direct businesses on how to maintain a secure network, as well as how to store and transmit customers' credit card information when a card is used in a purchase transaction.

The records that a service provider holds with information regarding a business's account.

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* 11. How many participants can join an audio conference bridge?

there is no limit

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* 12. Please enter your details

Name

Company

Email Address

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* 13. Which forms of call forwarding are available in Inteliquent's UCaaS offering? (Check all that apply)

Always

No Answer

Not Reachable

Scheduled

Busy

Selective

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* 14. Choose the best definition of the term "Unified Communications"

A method of providing voice telecommunication services over an Internet Protocol.

Bringing together multiple communication services, such as telephone calls, voicemail, chat, fax, email, and conferencing.

A telecommunications network that extends over a large geographical area for the primary purpose of computer networking.

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* 15. Which seat types does Inteliquent offer for their UCaaS service? (Check all that apply)

Preferred

Profound

Practical

Primer

Premium

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* 16. When the enterprise storage limit is reached, how is the data managed?

Delete oldest files first

Stop recording until more space is made by an administrator

Feature remains, overage charges will be applied

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* 17. How many button press-offs will a basic auto attendant allow?

number keys 1-9

number keys 0-9

all 12 keys (numbers 0-9, *, #)